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Front End Closing Team Leader - Downtown Store

City Market
Burlington, VT Full Time
POSTED ON 1/21/2025 CLOSED ON 3/13/2025

What are the responsibilities and job description for the Front End Closing Team Leader - Downtown Store position at City Market?

Starting Wage: $19.93/hour

Department: Front End

Reports To: Front End Management

Location: All City Market Locations

Union Position UE Local 203: Non-exempt, Grade 6


Summary

City Market Co-Op is seeking a Front End Team Lead who will assist in leading the Front End team while maintaining a positive customer experience. This position requires strong communication and customer service skills, ideally with prior experience in customer service or retail and/or a drive to learn!

Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price to the community? Want to help shape the future of City Market Co-Op?

If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you!

Day-to-Day Duties

  • Direct Front End employees to ensure prompt, friendly, courteous customer service.
  • Oversee the opening and/or the closing of the store, and follow established procedures.
  • Ensure accurate Front End cash and coin handling, including verifying amounts, daily deposit, and sending/receiving coin orders.
  • Perform routine Front End tasks such as processing the daily deposit and opening of the store.
  • Maintaining a clean, organized, and professional work area.
  • Interacting with and helping customers; duties include answering questions and assisting with member applications.
  • Compliance with established City Market procedures and practices regarding operations, sales, safety, and security.
  • May be required to perform other related duties as assigned.

Qualifications

  • Two years of cash handling/supervisory experience OR three years of customer service experience required.
  • High School diploma or GED preferred.
  • Proficiency in Microsoft Office Suite preferred.
  • Knowledge of natural and conventional foods and the food industry helpful.

Benefits

Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!

Salary : $20

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