Front End Opening Team Leader - South End Store

Starting Wage: $19.93/hour

Department: Front End

Reports To: Front End Management

Location: All City Market Locations

Union Position UE Local 203: Non-exempt, Grade 6

Summary

City Market Co-Op is seeking a Front End Team Lead who will assist in leading the Front End team while maintaining a positive customer experience. This position requires strong communication and customer service skills, ideally with prior experience in customer service or retail and/or a drive to learn!

Do you have an interest in local food systems and providing a wide variety of local, organic, and conventional products at a fair price to the community? Want to help shape the future of City Market Co-Op?

If you are interested in working for a community-owned business and playing an active role in our vibrant local food system, then we would love to hear from you!

Day-to-Day Duties

Direct Front End employees to ensure prompt, friendly, courteous customer service.

Oversee the opening and/or the closing of the store, and follow established procedures.

Ensure accurate Front End cash and coin handling, including verifying amounts, daily deposit, and sending/receiving coin orders.

Perform routine Front End tasks such as processing the daily deposit and opening of the store.

Maintaining a clean, organized, and professional work area.

Interacting with and helping customers; duties include answering questions and assisting with member applications.

Compliance with established City Market procedures and practices regarding operations, sales, safety, and security.

May be required to perform other related duties as assigned.

Qualifications

Two years of cash handling/supervisory experience OR three years of customer service experience required.

High School diploma or GED preferred.

Proficiency in Microsoft Office Suite preferred.

Knowledge of natural and conventional foods and the food industry helpful.

Benefits

Store discounts; free fitness classes, award-winning Wellness Program; Employee Assistance Plan; paid volunteer time; affordable & comprehensive medical, dental, vision, life, disability insurances; paid time off; 401k with 6% match; spending accounts & more!