Insurance Leader

Overview

The Insurance Leader at CNB is responsible for managing insurance sales strategies within the Product and Services segment. This role involves working independently with various business units to develop new insurance sales opportunities for both existing and potential clients. Key responsibilities include contributing to the development of policies and procedures, optimizing processes, and making decisions that significantly impact the bank's operations. The position requires substantial autonomy and judgment. The Insurance Leader also provides internal training to enhance product knowledge and collaborates closely with the insurance broker to deliver comprehensive advisory solutions to clients.

Principal Duties & Responsibilities:

• Meet and exceed individual sales goals while adhering to corporate, legal, and regulatory policies.
• Analyzing client information to craft tailored insurance solutions and develop comprehensive coverage recommendations based on detailed exposure analyses.
• Providing sales strategies, feedback, and contributing to marketing plan development.
• Preparing proposals and delivering professional presentations to potential clients.
• Overseeing and optimizing operational processes related to insurance policies, claims processing, underwriting, and client servicing.
• Staying informed about industry developments, market trends, and competitor activities.
• Setting and aligning strategic goals for insurance operations with organizational objectives.
• Implementing risk management strategies to minimize errors and omissions.
• Independently addressing customer queries and concerns, ensuring thorough and timely responses, and effectively mediating and resolving disputes to maintain positive relationships.
• Collaborating with carriers to manage underwriting information and facilitate risk acceptance processes.
• Establishing payment arrangements in line with agency policies and procedures.
• Monitoring adherence to company policies, industry regulations, and legal requirements.
• Directing internal teams and resources to promptly resolve inquiries and issues, ensuring deadlines and deliverables are met.
• Proactively mitigating errors and omissions through rigorous review and quality assurance.
• Maintaining active insurance licenses and enhancing industry knowledge autonomously.

Qualifications

• 8-10 years experience in insurance, primarily in P&C, as a producer and/or agency executive.
• Knowledgable on Coverages/Carrier Relationships/Florida Insurance Market/Agency Management systems/Sales/Outsourcing Servicing firms.
• Knowledgable on Commercial and Consumer Banking sales activities of prospecting and retaining clients. 
• Strong understanding of insurance products (property/casualty/employee benefits and life), underwriting processes, and risk management principles.
• Excellent communication skills, both verbal and written, with the ability to present complex information clearly and persuasively.
• Proficiency in Microsoft Office Suite and CRM software.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently as well as collaboratively in a dynamic team environment.
• Possession of relevant insurance licenses and commitment to ongoing professional development.

Education

• Bachelor's Degree in Business Administration, Finance, or related field. 
• Active Property and Casualty licenses required

Special Instructions to Candidates

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters provided by OFCCP here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com. 
• #LI-GP1