- Processes all leave of absence (LOA) and accommodation requests
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- Administers leave programs and policies in accordance with all applicable federal and state employment laws (FMLA, ADA, USERRA, PWFA, etc.) and the City Medical Leave policy, including determining eligibility, sending and tracking required forms, monitoring time taken, and communicating with payroll, benefits, employees, managers and HR Reps, and coordinating return to work process
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- Maintains employee records in HRIS software through accurate and timely processing of leave case management and notifies Help Desk and payroll when leaves begin and end
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- Tracks, bills, and collects insurance premiums from employees on leave when premiums are not deducted through payroll
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- Works closely with employees to ensure that all relevant completed medical documentation is submitted for timely review and maintains appropriate contact will all employees on leave
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- Sends claims funding request to Accounting each Wednesday, notifies Benefits Assistance Corporation and Benefits Manager when complete, and saves files with information for future reference
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- Makes deposits of check payments received from our medical TPA for COBRA, reinsurance, and refunds and employees on leave
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- Administers workers compensation program; receives and tracks employee accident reports; sends claims to workers compensation carrier in a timely manner; communicates with employees and workers compensation carrier to clarify/answer questions as needed; files required annual reports
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- Participates in annual workers compensation audit
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- Provides annual budget reports for workers compensation premiums
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- Sends proper forms to employees requesting AIB and/or tuition loan forgiveness; forwards information received to Benefits Manager for approval for payment; and follows up with employees to obtain grades at the end of each semester
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- Prepares short-term and long-term disability pay information for disability carrier for employees beginning leave
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- Takes minutes of quarterly health and welfare and 401(k) committee meeting minutes
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- Maintains employee benefit files in HRIS software
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- Assists employees with benefits questions and concerns; directs them to appropriate resources as applicable
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- Assists with annual benefits open enrollment
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- Assists with gathering data for auditors for health and welfare plan and retirement plans
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- Organizes flu shot visits for Operations Center annually
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- Maintains highest level of confidentiality in all employee matters
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- Verifies 401k deduction changes from record keeper match deductions imported to HRIS
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- Serves as backup to Benefits Manager
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- Assists Payroll Department as needed
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- Makes photocopies; mails, scans and emails documents; and performs other clerical functions
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- Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions
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