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Community Services Program Specialist II

City of Albuquerque, NM
Albuquerque, NM Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 4/21/2025

Salary : $54,641.60 - $60,257.60 Annually

Location : Albuquerque, NM

Job Type : Full Time

Job Number : 2500350

Department : Health, Housing, Homelessness

Division : HH-Los Griegos HSSC

Opening Date : 09 / 09 / 2024

Closing Date : 1 / 31 / 2025 11 : 59 PM Mountain

Bargaining Unit : MP

Position Summary

Provide health and social services to the general public and assist the families who are seeking emergency assistance with services such as food, clothing, diapers, eviction prevention and / or utility assistance and other basic needs; create partnerships with other agencies, churches and schools in hope of further assisting the clients seeking services and perform a variety of tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks / duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in public administration, business administration, social services or human services; and

Two (2) years community or social service program coordination experience.

Experience working with community agencies or community partnership programs preferred.

ADDITIONAL REQUIREMENTS :

Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

Preferred Knowledge

  • Operations, services and activities of assigned community services program
  • Community resources and outreach agencies
  • Basic computer programs as required by assigned area
  • Principles and practices of basic social services and case management
  • Principles of supervision, training and performance evaluation
  • Basic counseling techniques pertaining to both individual and family needs
  • Methods and techniques used to assess family needs and deliver corresponding supportive services
  • Principles of neighborhood coordination and needs assessment
  • Modern and complex principles and practices of program compliance requirements
  • English usage, spelling, grammar and punctuation
  • Pertinent Federal, State and local laws, codes and regulations

Preferred Skills & Abilities

  • Analyze and complete a needs assessment of clients
  • Assess and evaluate applicant requests for federally funded community and social services
  • Provide effective referrals for social services and provide basic case management
  • Assess the needs of various families within the community and provide responsible family development services
  • Develop partnerships with agencies, churches, schools and other organizations; implement outreach and recruitment efforts
  • Access and provide assistance to clients seeking services
  • Prepare a variety of administrative reports
  • Utilize computer programs relevant to assigned area
  • Interpret and explain social services; adhere to high standards of customer service
  • Supervise, direct and coordinate the work of lower level staff
  • Select, supervise, train and evaluate staff
  • Communicate clearly and concisely
  • Perform the essential functions of the job with or without reasonable accommodation
  • Establish and maintain effective working relationships with those contacted in the course of work
  • City of Albuquerque Employee Benefits

    The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.

    The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state's retirement system.

    Additional Benefit information is available by clicking on the links below.

    Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

  • No High School Diploma
  • High School Diploma or GED
  • Non / degree accredited
  • Associates
  • Bachelors
  • Masters
  • Juris Doctorate
  • Doctorate
  • Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and / or volunteer experience when selecting number of years.

  • No experience
  • 1 to less than 6 months
  • 6 to less than 12 months
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years to less than 6 years
  • 6 years to less than 7 years
  • 7 years to less than 8 years
  • 8 years to less than 9 years
  • 9 years to less than 10 years
  • 10 years to less than 11 years
  • 11 years to less than 12 years
  • 12 years to less than 13 years
  • 13 or more years
  • Do you possess a valid New Mexico Driver's License or have the ability to obtain by date of hire (attach a copy of your Driver's License)?

    Required Question

    Salary : $54,642 - $60,258

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