What are the responsibilities and job description for the IT Intern position at City of Allen?
HIRING RATE: $18.00 Hourly
The City:
With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone.
The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".
Our employees serve the citizens of Allen with the following values:
- People First – Giving priority to others
- Respect – Treating others with courtesy and dignity
- Integrity – Serving with honesty, trust and hard work
- Deliver – Following through on commitments while exceeding expectations
- Excel – Creating an innovative and improving work environment
The Information Technology Intern is responsible for supporting and advancing a variety of IT initiatives within the City’s Technology team. This role offers hands-on experience in areas including cybersecurity, infrastructure, and application projects. You will collaborate with IT professionals and strategic leaders while gaining practical training that reinforces your academic studies. If eligible, you may also earn college credit for your work.
Information Technology Intern
Begin building your career in IT with the City of Allen!
Why the City of Allen?
With a projected job growth rate that's three times the national average, the City of Allen is expected to remain firmly on several "Best Places to ... " lists. Solid infrastructure and forward-thinking, civic-minded people firmly support growing cities like ours.
Serving the public is what we do best. The City of Allen employs approximately 1,100 employees in various functions who share the vision of delivering superior service in each level of municipal operations.
The ideal interns share our passion for community and teamwork. Join an inclusive team that craves your contributions, praises your passion, and welcomes innovation.
What's In it for Me?
We are searching for a dynamic intern to support and lead aspects of cybersecurity, infrastructure and/or infrastructure and application projects for our Information Technology team while earning $18/hour. This experience offers educational and practical training designed to provide professional experience supporting your area of study. And, if your college/university allows, you could earn credit toward your degree.
In addition to project work, you'll be offered a highly collaborative work environment, real-world work experience, and unique access to strategic leaders and visionaries for one of the best cities in North Texas!
What's the Time Commitment?
Need a flexible work schedule? We've got that covered! As an IT intern, you can work up to 19 hours per week, allowing you time to focus on your studies. The internship is expected to continue through the end of the academic year, with an option to reapply and continue through summer and future semesters.
Here's what you'll be entrusted to do:
- Technical Support: Communicate with City staff, support teams, and QA to resolve technical issues related to office equipment and software.
- Research & Analysis: Conduct research to support technology solutions or projects and effectively communicate findings to IT leadership.
- Product Development: Assist in designing and implementing features in both existing and new IT products.
- Training & Documentation: Develop and deliver training sessions for applications, mobile systems, or other IT implementations, and document City technology standards and processes.
- Onboarding & Inventory: Prepare equipment for new employees and help manage the purchase and tracking of equipment and software licenses.
- Field Engagement: Participate in site visits to various City properties to support solution implementations.
Here's what we ask you to bring:
- Education: High school diploma required. Must have completed at least two semesters and be currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field. A current transcript must be attached to your application.
- Licensing: Valid Texas Driver's License.
- Personal Attributes: A passion for innovation, collaborative teamwork, and a commitment to delivering excellent service.
Special Requirements:
- Must successfully pass all pre-employment screenings, including CJIS and fingerprint checks, and comply with state and federal Criminal Justice Information Security (CJIS) standards.
- Reading: Intermediate proficiency in reading technical documents, journals, manuals, and other reference materials.
- Math: Intermediate skills in practical applications of mathematics, including fractions, percentages, and ratios.
- Writing: Intermediate ability to prepare clear and concise reports, business letters, and summaries with proper grammar and format.
- Managerial Direction: This role functions under general supervision, receiving guidance on methods, procedures, and desired outcomes and exercising discretion for routine decisions.
- Budgetary Responsibility: None.
- Supervisory/Organizational Control: No supervisory responsibilities.
- Complexity: Tasks involve selecting appropriate courses of action within established guidelines, requiring sound professional judgment.
- Interpersonal/Human Relations: Regular collaborative discussions, accounting for 21% to 50% of work time, are essential for this role.
Join us as an IT Intern and build a foundation for a rewarding career in technology with the City of Allen—where we do Work That Matters!
Salary : $18
