Front Desk Manager

The City of Alpharetta Recreation, Parks and Cultural Services Department is seeking Front Desk Manager to supervise all cashier/deck slide attendant employees. 

Job Description

Under the general supervision of the Recreation Supervisor II, will be responsible for supervise all cashier/deck slide attendant employees, interacting with the public and training and development of seasonal staff through regular in-service training, coaching and evaluation .

• Supervise all cashier/deck slide attendant employees in the performance of their duties and enforce all rules and regulations.
• Plays an active role in the training and development of seasonal staff through regular in-service training, coaching and evaluation.
• Conducts front desk staff meetings.
• Works at the front desk processing and validating summer pool passes, processes registration for recreation programs.
• Collect and calculate admission fees.
• Prepare daily deposit report and ensure accurate accounting of daily attendance sheet.
• Maintain proper money handling policies and procedures.
• Provide courteous and expeditious customer service as well as presenting a favorable public image at all times to the patrons and city department staffs.
• Respond to a variety of questions and inquiries from the public including explaining fees, hours of operation, and services provided.
• Operate computer terminal.
• Provide alert, preventative skills while supervising swimming activities in and around the aquatic center slides to ensure that policies, rules, and regulations are observed and enforced and that no hazard to safety is created.
• Assist lifeguard staff in routine maintenance tasks and deck help as may be required.
• Perform miscellaneous tasks as directed.

• Must be at least 18 years of age.
• High School Diploma or GED equivalent.
• A minimum of two (2) years’ experience in performing the duties of a cashier including.
• Must be able to pass or be in possession of certifications in First Aid training that includes, Cardiopulmonary resuscitation (CPR) for Infant, Child, and Adult. This training must be from the American Red Cross or American Heart Association or attend paid training with the City of Alpharetta.
• Must be willing to work weekends, evening hours and holidays throughout the entire season.
• Must have a valid Georgia Driver’s License.

  Pre-Employment Requirements 

• Applicant must clear a criminal background check.
• Applicant must pass a mandatory drug screen test.
• Hired applicants must provide official verification as to identity and work authorization.

This job description does not constitute an employment agreement between the City of Alpharetta and employee and is subject to modifications as the needs and requirements of the position change.

The City of Alpharetta is an Equal Employment Opportunity (EEO) employer.  All applicants receive consideration for employment without regard to race, color, religion, gender (including identity or expression), marital status, sexual orientation, national origin, age, disability or any other protected classification as defined by applicable law (except as limited by Employee Manual & Benefits Handbook or bona fide occupational qualifications).

In compliance with the Drug-Free Workplace Act of 1988, the City of Alpharetta is committed to providing a safe, quality-oriented and productive work environment consistent with the standards of the community in which it serves. Alcohol and drug abuse poses a threat to the health and safety of City’s employees and to the security of the City’s equipment and facilities. For these reasons, the City is committed to the elimination of drug and alcohol use and abuse in the workplace.

Title I of the Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. Under the ADA, a person has a disability if they have a physical or mental impairment that substantially limits a major life activity.The physical demands described within the job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the ADA, the City of Alpharetta will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $18