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Benefits Administrator

City of Apopka
Apopka, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/28/2025

GENERAL DESCRIPTION

The benefits administrator is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, retirement plans, etc.). This position provides excellent customer service and designs quality benefits plans. The administrator continually investigates and recommends new benefits programs, improves existing programs, and supervises and monitors benefits administration. This position is under the direction of the Human Resources Director.

ESSENTIAL JOB FUNCTIONS

The following essential functions represent the primary duties of this position but should not be considered an all-inclusive list of responsibilities. Other duties may be required and assigned.

  • Proactively directs and reviews all aspects of the City's benefit programs.
  • Prepares and manages benefits budget, annual benefit plans, and submits to director for review and approval.
  • Researches, develops, and recommends new benefit programs and vendors in an effort to provide the best and most cost-effective benefits for employees.
  • Prepares reports related to loss ratio, claims status, benefits and pension programs, etc. Prepares costing analysis and projects financial impact of changes to benefits programs.
  • Processes and maintains retirements to include review of employee records, beneficiary updates, death benefits, notice of Medicare age eligibility, and all other changes required by policy and law or requested by retirees.
  • Coordinate reconciliation and transfer of data to external contacts for services, premiums and plan administration.
  • Maintains vendor relationships to include billing reconciliations, working through employee issues, documentation, updated rates, etc.
  • Communicates benefit news and updates to include open enrollment dates, benefit processes, rate changes, and answers questions.
  • Liaison to the City Clinic to include requests, monthly meetings, coordination of department physicals and annual health assessments.
  • Responsible to maintain a working relationship with pension boards and pension administrators to include attending pension meetings.
  • Maintains, updates, and monitors data entry into Human Resources Information System for all data related to area of assignment.
  • Remains updated on all state and federal regulations associated with position.
  • Trains and assists staff in benefits software, new benefit programs, and regulations that increase employee knowledge and understanding of all benefit programs.
  • Maintains a comprehensive, current knowledge of applicable laws / regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
  • Serves as a backup to the Human Resource Administrator to include onboarding, compensation, employee records, investigations and updating HRIS systems.
  • Assists in continuous improvement initiatives including developing, implementing and enhancing human resource department goals, programs, and initiatives.
  • Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Considerable knowledge of Human Resources, employment, benefits and payroll administrative policies and procedures.
  • Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, and Social Security and DOL requirements.
  • Proficient in the use of computer systems using MS Office applications and other similar programs.
  • Ability to communicate effectively both orally and in writing with staff, departments and the public.
  • Ability to work with minimal supervision on highly sensitive and complex issues.
  • Knowledge of prioritizing and organizing a variety of administrative tasks.
  • Ability to communicate in English effectively both verbally and in writing using correct spelling and punctuation.
  • Ability to perform routine mathematical computations and tabulations accurately and efficiently.
  • Ability to establish and maintain effective and amiable relationships with leadership, supervisors, residents, customers, employees, other departments and agencies.
  • MINIMUM QUALIFICATIONS

  • Bachelor's degree in Business, Human Resources or a related field.
  • Three (3) years of experience in benefits administration.
  • Valid State of Florida driver's license or other acceptable official identification.
  • An equivalent combination of education and experience may be considered, provided that the education and experience are in a relevant and related field.

    PREFERRED QUALIFICATIONS

  • Previous benefit experience in a government agency.
  • Professional designation in Human Resources or Benefits (i.e. SHRM-SCP or CEBS).
  • JOB LOCATION

    Human Resource office in City Hall. Some travel to other City locations as required for meetings, etc. Limited travel to meetings and seminars will be required.

    ADDITIONAL POSITION INFORMATION

  • Physical Requirements : Prolonged sitting, standing, walking, occasional kneeling, bending, stooping, reaching, pushing and pulling up to 10 lbs., lifting up to 25 lbs.
  • Environmental Conditions : Exposure to bright or dim lights.
  • Sensory Requirements : Some tasks require the ability to perceive and discriminate sound, visual cues or signals. Some tasks require the ability to communicate orally.
  • ADA Statement : The City of Apopka is an equal opportunity / affirmative action employer committed to achieving excellence and strength through diversity. The City seeks a wide range of applicants for its positions so that one of our core values, a qualified and diverse workforce, will be affirmed. Americans with Disabilities Act (ADA) compliance requires the City to provide reasonable invited to discuss accommodations.

    DISCLAIMER :

    The City of Apopka reserves the right to fill positions prior to the closing date and also reserves the right to close the posting prior to the date indicated. Positions will be filled by competitive selection from among categories of qualified and available candidates. It is the policy of the City of Apopka to give first consideration to all employees and other internal applicants prior to considering external (outside) applicants. Applicants should expect a starting salary at the minimum of the pay grade range; applicants with exceptional qualifications and / or experience may be eligible for a rate of pay which is higher than the range minimum upon approval by Administration. Your social security number is requested for the purpose of payroll eligibility verification, processing employment benefits, applicant and employee background checks, and income reporting and will be used solely for those purposes. The City of Apopka participates in E-Verify. Employers are required by federal law to verify the identity and employment eligibility of all persons hired to work in the United States. We utilize the E-Verify system to process our new hires. We provide information to the Social Security Administration and, if necessary, the Department of Homeland Security with Information from each new employee's Form I-9 to confirm work authorization.

    Salary : $65,724 - $103,759

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