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DCS - DEPARTMENT OF CUSTOMER SERVICE/ATL311 QUALITY ASSURANCE & TRAINING SPECIALIST

City of Atlanta Georgia
Atlanta, GA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

A Call Center Trainer assesses training needs, develops training methods, writes procedure manuals, and presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. Supervision Received Quality Assurance, Training Specialist, Customer Service, Assurance, Training, Quality, Retail

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