Business System Analyst, Agency IT Specialist II - Department of Public Works

BACKGROUND CHECK
Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

PROBATION
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

ELIGIBILITY
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

EDUCATION ACCREDITATION
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.

CLASS DEFINITION

An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; responds to helpdesk requests. Work of this class may involve leading and training less experienced IT Specialists, but does not involve full supervisory duties or responsibilities.

Alternate market titles: Systems analyst, applications systems analyst/programmer, database specialist, systems programmer, network engineer, GIS analyst, architectural engineer, business analyst, quality improvement specialist, helpdesk analyst, security analyst.

SELECTION PROCESS

All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

MINIMUM QUALIFICATIONS

On or before the date of filing the application, each candidate must:

EDUCATION: Have a bachelor's degree from an accredited college or university.
AND
EXPERIENCE: Have one year of related specialty IT experience (for example, but not limited to: system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations). Excellent verbal and written communication skills.

Previous IT work lead experience is preferred. Previous IT experience in government is preferred.
OR
NOTE EQUIVALENCIES: Have an equivalent combination of education and experience. If degree is unrelated to IT, then specialty IT experience is required.

REQUIRED KNOWLEDGES, SKILLS AND ABILITIES

LICENSES, REGISTRATIONS AND CERTIFICATES

Have an Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

EXAMINATION PROCESS

Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

NOTE: Those eligibles who are under final consideration for appointments to some positions in this class will be required to authorize the release of criminal conviction information.

BENEFITS
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER