What are the responsibilities and job description for the Agency IT Associate- Department of Recreation & Parks position at City of Baltimore?
POSTING DATE: 03/24/2025
SALARY RANGE: $65,393.00 - $104,724.00 ANNUALLY
BACKGROUND CHECK:
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION:
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
ELIGIBILITY:
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
EDUCATION ACCREDITATION:
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
CLASS DESCRIPTION:
IT Associate provides support and assistance. Primary focus may be in the areas of computer operations, computer repair, wire and cable installation, user and desktop support (hardware and software), helpdesk, and data management.
Incumbents receive moderate to general supervision. Employees in this class work a conventional workweek. Work is performed in office settings where there is no exposure to uncomfortable or hazardous working conditions. Work may require moderate physical exertion in lifting pieces of equipment or working in confined areas. Work in the class has no supervisory responsibilities.
SELECTION PROCESS
Only classified City employees who indicate the minimum qualifications on their applications and have successfully completed a probationary period on or before the day of filing an application are eligible to compete in this examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Minimum Qualifications
On or before the date of filing the application, classified employees must:
EDUCATION: Have an associate degree in computer science or related discipline from an accredited college or university.
AND
EXPERIENCE: Have one year of experience in a multi-operation system or production control environment.
OR
EQUIVALENCIES: Have an equivalent combination of education and experience.
LICENSES, REGISTRATIONS AND CERTIFICATES:
N/A.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES:
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
BENEFITS:
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.
If you have questions regarding this position, please contact Maya McEachern HR Specialist II via email at Maya.mceachern@baltimorecity.gov .
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
SALARY RANGE: $65,393.00 - $104,724.00 ANNUALLY
BACKGROUND CHECK:
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
PROBATION:
All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.
ELIGIBILITY:
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
EDUCATION ACCREDITATION:
Applicants’ education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
CLASS DESCRIPTION:
IT Associate provides support and assistance. Primary focus may be in the areas of computer operations, computer repair, wire and cable installation, user and desktop support (hardware and software), helpdesk, and data management.
Incumbents receive moderate to general supervision. Employees in this class work a conventional workweek. Work is performed in office settings where there is no exposure to uncomfortable or hazardous working conditions. Work may require moderate physical exertion in lifting pieces of equipment or working in confined areas. Work in the class has no supervisory responsibilities.
SELECTION PROCESS
Only classified City employees who indicate the minimum qualifications on their applications and have successfully completed a probationary period on or before the day of filing an application are eligible to compete in this examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Minimum Qualifications
On or before the date of filing the application, classified employees must:
EDUCATION: Have an associate degree in computer science or related discipline from an accredited college or university.
AND
EXPERIENCE: Have one year of experience in a multi-operation system or production control environment.
OR
EQUIVALENCIES: Have an equivalent combination of education and experience.
LICENSES, REGISTRATIONS AND CERTIFICATES:
N/A.
REQUIRED KNOWLEDGES, SKILLS AND ABILITIES:
- Knowledge of administering user accounts.
- Knowledge of setting up and submitting production jobs.
- Knowledge of editing and debugging computer output.
- Skilled at the designs and production of moderately complex reports.
- Ability to develop and test user documentation.
- Ability to perform routine security checks on systems.
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.
BENEFITS:
The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.
If you have questions regarding this position, please contact Maya McEachern HR Specialist II via email at Maya.mceachern@baltimorecity.gov .
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
Salary : $65,393 - $104,724
