What are the responsibilities and job description for the Emergency Communications Officer position at City of Baton Rouge/Parish of East Baton Rouge?
Job Title:
EMERGENCY COMMUNICATIONS OFFICER
Type of Vacancy:
Open Competitive
Job Opening No.:
2500068-1
Job Code:
1942
Work Location:
EMS-OPERATIONS
Starting Salary:
$17.9294 Hourly / $39,157 Annually
Pay Grade:
1201
Special Recruiting Rate:
This classification has a special recruiting rate at Step 13 (Starting Salary $55,828 Annually)
Application Dates:
03/21/2025 - 03/27/2025
Application Times:
Friday 12 Noon - Thursday
NOTE:
Applicants using education to qualify for any job MUST attach a copy of their degree or transcript to their application at the time of applying. Applicants applying for any position that requires an official certification MUST attach a copy of that certification at the time of applying. Applicants MAY use experience as a substitution only if the minimum requirements indicates such. Failure to provide documentation of education, licenses, certifications, and courses may result in your application being REJECTED or a lower application score.
GENERAL DESCRIPTION
Under the supervision of the Emergency Communications Shift Supervisor or Emergency Communications Assistant Shift Supervisor, performs responsible communications work in the operation of all telecommunications equipment in the 9-1-1 Emergency Communications Center. Work involves the operation of a Computer Aided Dispatch system and may include rendering aid on the telephone in emergency situations. Incumbents are responsible for answering telephone calls from the public, taking complaints, evaluating the need for emergency service assistance, accurately and quickly dispatching the appropriate emergency service personnel, and performing related record keeping tasks. Incumbents exercise independent judgment in accordance with established departmental rules and regulations. Work is reviewed through reports, conferences, and personal observations of goals and objectives attained. Performs other work as requested.
MINIMUM REQUIREMENTS
EDUCATION AND EXPERIENCE
High school diploma, GED, HiSET, or equivalent certificate of competency.
SUBSTITUTIONS
None.
CERTIFICATIONS/LICENSES/REGISTRATIONS
(Unless otherwise specified below, must possess at the time of appointment and must be maintained current throughout employment in this classification.)
Must be National Registry of Emergency Medical Technicians (EMT) Basic certified and certified by Louisiana Department of Health and Hospitals, Office of Public Health, Bureau of Emergency Medical Services as an Emergency Medical Technician-Basic or must possess and maintain a valid license to practice practical or registered nursing in the State of Louisiana.
OTHER JOB ASPECTS
None.
SELECTIVE CERTIFICATION
None.
EXAMINATION
Score derived from application grading.
APPLICATION NOTE
In your employment application, please include detailed information such as software and equipment used, documents produced, fiscal or legal duties performed, types of customer service provided, decisions made, guidelines followed, supervisory duties, etc. Failure to provide a detailed description of job duties may result in your application being rejected or a lower application score.
Note: For the complete job specification, please visit www.brla.gov/hr.
Career Assessment: Explore career options and take a free career assessment at www.brla.gov/careerguide.
Job Type: Full-time
Pay: $55,828.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $39,157 - $55,828
