Parking Code Compliance Officer I-II

Are you a self-motivated individual who enjoys both outdoor and office work? Do you want to make a difference in your community by ensuring a vibrant and welcoming environment for everyone? The Public Works Department is seeking a Parking Code Compliance Officer to join our dedicated team. We are looking for someone with strong communication and customer service skills to help enforce parking codes and regulations.

This classification series performs a variety of duties associated with parking code enforcement including providing information to the public, issuing citations for violations of parking regulations, investigating community complaints about violations and maintaining parking control equipment. Enforces State and City codes regarding parking regulations. Serves multiple locations around the City such as the Downtown area and Fairhaven. Reports accidents, disturbances, and malfunctioning City traffic equipment to appropriate City staff. This position involves a high degree of public contact. Maintains close working relationships with compliance personnel from other City departments. May be called out for emergency work. Attention to safety and protection of personnel and equipment is integral to the work.
 

Placement into the Parking Technician Series is based on the required experience and training requirements. Currently there is one (1) full-time vacancy (40 hours per week) in the Public Works Department. 


Hourly Rates: 

• Parking Code Compliance Officer I: Starting hourly rate is at Step 1 ($28.84/hour) for full time positions. The full salary range for this position is $28.84/hour - $35.24/hour. 
• Parking Code Compliance Officer II: Starting hourly rate is at Step 1 ($30.54/hour) for full time positions. The full salary range for this position is $30.54/hour - $37.39/hour.

Salary Information and Benefits:

This position will start at Step 1. Employees receive step increases annually in accordance with the Guild of Pacific Northwest Employees, Local 1937 Collective Bargaining Agreement and City policy. For internal candidates, placement within the range is based on City Pay Placement Procedures. 

At the City of Bellingham, we offer a comprehensive benefits package that helps you thrive in both your career and personal life. Join our team and enjoy the peace of mind knowing that you and your loved ones are well cared for. Here’s a closer look at the outstanding benefits that come with being part of our team. You can find more details on our employment benefits page and labor agreements page.

• 10 hours of vacation leave per month, with increased accrual over time
• 12 paid holidays 1 floating holiday per year
• 8 hours sick leave accrued monthly
• Medical, dental, and vision insurance for employees and their families
• Life insurance and long-term disability coverage
• Flexible spending accounts and medical insurance opt-out program
• Access to an Employee Assistance Program (EAP)
• Washington State Retirement plan (DRS) for retirement security
• Optional 457 deferred compensation (Retirement Savings Plan) with employer match

Leave accruals are based on 1.0 FTE, accruals are pro-rated if part-time and require employees to be in paid status at least 120 hours/month.

Closing Date/Time: Mon. 02/17/25, 8:30 AM Pacific Time  

ESSENTIAL FUNCTIONS: 

1. Responsible for performing daily patrols, using an automobile, bicycle or on foot, of assigned areas to ensure compliance with City parking regulations. Issues citations for civil infractions using Automated License Plate Reader (ALPR) technology, manually or by use of tablet computers to vehicle owners in violation of City parking regulations. 
2. Coordinates with City staff to address compliance issues and complaints, taking corrective action as necessary including documenting and investigating incidents, issuing citations, and making court appearances. Ensures required reports of incidents are entered into applicable City databases.
3. Receives, investigates, and responds to inquiries from the public concerning parking regulations including abandoned vehicle complaints and long-term parking issues. Determines whether removal of the vehicle, such as towing, is warranted and issues citations if appropriate. 
4. Engages in positive customer service and public relations. Assists the public by providing information regarding parking regulations, facilties, and the locations of points of interest. Provides information about community resources as appropriate.
5. Maintains appropriate recordkeeping systems to ensure that all federal, state, and local regulations are met.
6. Ensures all equipment being used is properly maintained and stored. Equipment can include handheld tools and electronic devices. Reviews inventory and orders supplies as necessary.
7. Provides recommendations regarding conditions in the field that may affect work practices and procedures and safety.

Parking Technician II

1. Serves as lead for work assignments as assigned and participates in training lower classified staff.

ADDITIONAL WORK PERFORMED:
 

1. May participate in job-related training.
2. May assist with collecting parking revenue from meters and paystations. Maintaining and securing equipment keys and portable data programming and retrieval devices. May assist with removing cash and coin revenue from parking control equipment in accordance with designated routes, schedules and performs security protocols. Downloads collection information into handheld units and transfers to meter database; delivers revenue to bank; completes deposit paperwork and returns deposit materials to parking office and/or the City Finance Department.
3. May assist in installation and maintenance of parking control equipment including parking meters and pay stations, electric vehicle charging stations, meter posts, signage and protective bollards. Equipment can include drills, roto-hammers, and grinders.
4. May assist in tracking and recording information about changes made to parking control equipment locations or time limits. Reports changes to GIS/Technical Services staff for updates and maintenance of GIS meter map system.
5. Performs other related work within the scope of the classification. 

WORKING ENVIRONMENT:
 
Work is primarily performed outdoors, in all types of weather conditions. Occasionally performs work indoors in a courtroom, at a desk, or computer terminal. Adheres to applicable safety precautions while operating a variety of vehicles and equipment in the course of performing duties. Will be regularly exposed to extreme temperatures, inadequate lighting, confined spaces, trenches, loud noises, and traffic hazards. Frequently interacts with the public and with professionals in the field, which may include exposure to hostile, offensive language, or interactions with angry or volatile individuals. May be required to work varied shifts including weekends and holidays. This position requires continuous physical exertion.

Physical ability to perform the essential functions of the job, including:

• Frequently communicate accurate information and ideas with others;
• Frequently move between work sites including travel between indoor and outdoor locations; stand, stoop, reach, bend, kneel, squat, and traverse on uneven terrain, loose soil and sloped surfaces;
• Frequently move objects up to 50 lbs;
• Occasionally operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine;
• Hear and see sufficiently to respond quickly in a noisy fast-paced environment while meeting mandated safety standards;
• Operate mechanical equipment of varying lengths and widths;
• Operate a motor vehicle.

Parking Code Compliance Officer I:

• High school diploma or equivalent. 
• One year of experience in a position with intensive public contact required including demonstrated ability to provide excellent customer service.
• One year of experience or related training using hand and power tools and motorized equipment to perform manual labor preferred.
• Computer skills sufficient to enter reports into database and operate a tablet computer or similar equipment required.
• Experience and/or training in the repair and maintenance of electronic devices and related small mechanisms desirable. 
• Must secure and maintain the following certifications: 
  • Work Zone Traffic Control Safety Certification or equivalent certification within  one year of hire.
  • International Parking & Mobility Institute (IPMI) Introduction to Parking, Customer Service and Conflict Resolution (Or equivalent IPMI courses at time completion) within two years of hire. 
  • Certificate of Completion: Payment Station Software/Hardware Training or equivalent within two years of hire.

Parking Code Compliance Officer II:

• Two (2) years’ experience as Parking Code Compliance Officer I at the City, OR three years equivalent experience performing parking enforcement in a municipality or equivalent AND successful completion of the certification requirements at the Parking Code Compliance Officer I level. 

• Employment contingent upon passing a criminal convictions check, local background check, and fingerprinting. Subject to re-check every five years (See fair hiring practices).
• Valid Washington State driver's license and good driving record. Candidates must submit a three-year driving abstract prior to hire; with biennial submission of driving abstract to department, to be forwarded to Human Resources (Policy ADM 10.03.02.4).
• Ability to obtain and maintain Flagging/Traffic Control Card within one year of employment.
• Ability to obtain and maintain a valid First Aid/CPR Card within one year of hire.
• Must be able to report to Operations Division for emergency call-out in accordance with bargaining unit agreement.
• Failure to obtain and maintain appropriate certifications within established time limits will result in demotion to the lower class for which qualified, until such time as the required certification is achieved or termination if incumbent is not qualified for a lower class. 
• May be required to work a schedule that includes evenings and weekends based business need.
• Verification of ability to work in the United States by date of hire. 

**You are encouraged to print a copy of this job announcement for your reference as the process moves along**
 
Please ensure your application is complete and all required information has been provided. Standard completeness means all application fields (contact information, personal information, education, work experience, references, and supplemental questions). Application materials should comprehensively document your experience and skills related to the position responsibilities and experience/training requirements. As part of the City’s commitment to reducing bias in the hiring process, Human Resources redacts personally identifiable information for reviewers. Only the documents listed as required will be reviewed.

Application Review Process:

1. Minimum Qualifications: Applicants must provide specific, detailed information so an initial determination can be made regarding your level of qualifications for this position. Applicant status will be updated on or around February 19, 2025. 
2. If there are eleven (11) or more qualified candidates; 

• Experience and Training Rating: Applicants that meet minimum qualifications will go through an Experience and Training Rating Applicant status will be updated on or around March 3, 2025.
• The top ten (10) scoring applicants from the Experience and Training Rating will be invited to participate in an Oral Board Interview, tentatively scheduled for March 11, 2025.

1. If ten (10) or less candidates meet the minimum qualifications, all will be invited to the Oral Board Interviews, tentatively scheduled for March 11, 2025. 
2. Applicants will be notified via email of Final Scores & Ranks. The final ranking of the register will be based on total scores for the following: 

• If ten (10) or less candidates meet the minimum qualifications, the Oral Board Interview will be 100% of overall score. Candidates scoring a 60% or higher on the Oral Board Interview will be placed on the eligibility list.
• If there are eleven (11) or more applicants meet minimum qualifications, the Experience and Training Rating will be 30% of overall score and Oral Board Interview will be 70% of overall score. Candidates scoring a 60% or higher on the Oral Board Interview will be placed on the eligibility list.

Final candidates will be referred to the department for additional examination, assessment, or test.

This recruitment process will create a Civil Service eligibility register that will be used to fill current and future vacancies as they become available. There is currently 1 full-time vacancy in Public Works. This position is represented by a union.   

If you wish to claim Veterans’ Preference Points, please complete the Veterans Scoring Criteria Declaration Form and upload it to your application with your DD214. 

Please Note: Candidates will receive updates regarding application status via email. Please be sure to check your email frequently, including your spam folders for messages filtered by your email providers.

Equal Opportunity:

Our environment is characterized by respect for cultural backgrounds, belief systems, and ethnic diversity. The City of Bellingham is an Equal Opportunity Employer and values diversity in its work force. We do not make decisions on the basis of an individual's race, religion, creed, color, national origin, sex, marital status, age (40 ), disability, retaliation, sexual orientation or gender identity, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, and stalking, use of a trained dog guide or service animal by a person with a disability, or any other basis prohibited by local, state, or federal law. All are encouraged to apply for employment. 

Fair Hiring Practices

• The City provides individuals who have been arrested or convicted of a criminal offense an equal and fair opportunity to obtain employment. 
• The City will not inquire about an applicant's criminal history until after a conditional job offer has been made. 
• The City will disregard the prior arrest and conviction record of an otherwise qualified individual unless the offense is directly related to the job position for which the individual has applied. 
• The City will notify an otherwise qualified applicant about a potentially disqualifying conviction and give the applicant an opportunity to submit information regarding the accuracy of the criminal records as well as evidence of mitigation or rehabilitation, as appropriate.

Salary : $29 - $37