What are the responsibilities and job description for the Parking Attendant position at City of Benton Harbor?
General Summary:
Under the supervision of the City Manager and/or designee. Employees in this classification will be responsible for customer service and general operations of Benton Harbor City Parking Lot Operations. Candidates must have scheduling flexibility and be willing to work weekends and/or holidays. This is a seasonal position with employment occurring May 1st – Oct. 30th.
Essential Job Functions:
A Parking Attendant enforces parking regulations, issues citations, and patrols designated areas to ensure compliance with parking and related ordinances.
Key Responsibilities:
- Patrolling and Monitoring: Regularly patrol streets and parking areas to identify vehicles violating parking regulations.
- Attendance: Being reliable, available, present, and ready to work on time when assigned is one of most essential elements of this position.
- Enforcing Regulations: Ensure compliance with parking laws, ordinances, and regulations.
- Issuing Citations: Issue parking tickets or citations for violations such as, dog violations in parks, parking on grass where not allowed, unauthorized golf-cart type vehicles, expired meters, overstaying time limits, or parking in restricted areas.
- Reporting Violations: Report parking violations, damaged or abandoned vehicles, and other incidents to appropriate authorities.
- Public Interaction: Interact with the public to answer questions, address concerns, and provide information regarding parking regulations.
- Maintaining Records: Keep accurate records of parking violations, citations issued, and other relevant information.
- Coordinating with Other Agencies: Collaborate with local law enforcement agencies, towing companies, and other relevant departments.
- Using Technology: Utilize handheld computers, radios, and other technology to aid in parking enforcement duties.
Special Event Management: Manage parking during special events, concerts, or festivals. An employee in this position may be called upon to perform any or all of the following essential functions:
- Greet park patrons and interact with patrons.
- Provides excellent customer service to the public and responding to inquiries, requests and resolving customer complaints as necessary in a prompt, effective and courteous manner.
- Work well with colleagues.
- Use good judgment.
- Performs normal duties in areas in which assigned such as day to day park activities and special events.
- Enforces facility policies, rules and regulations as necessary.
- Operates equipment safely and reports any unsafe work condition or practice to supervisor.
- Performs other duties as assigned.
Please be advised that these examples do not include all of the duties that the employee may be expected to perform. To perform this job, successfully, an individual must be able to perform each essential function satisfactorily and continually for the duration of employment.
Required Knowledge, Skills, and Abilities:
The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position.
General knowledge of park rules
Ability to type, keyboard, read and write legibly
Must be able to communicate and comprehend the English language
Basic math skills
Friendly and helpful attitude
Friendly and helpful attitude
Ability to work independently
Ability to work with people of all backgrounds
Strong communication skills, customer service orientation
Must retain a valid driver’s license
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to reach with hands and arms. The employee frequently is required to stand, walk up to a typical block distance, bend, stoop, turn, sit, drive for extended periods, and use hands to finger, grasp, handle, feel or operate objects, tools, or controls. The employee is required to sit; drive, talk and hear. Specific vision abilities required by this job include close vision, must not be color blind, and the ability to adjust focus.
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Persons will follow any other instructions and perform any related duties, as may be required by their manager, supervisor or department head. This is a temporary / seasonal position, and should not be considered full-time employment.
