Human Resources Benefits Coordinator

JOB SUMMARY The HR Benefits Coordinator is responsible for the daily management of all employee health benefits, to include medical, dental, vision, life insurance, short- & long-term disability, and voluntary benefits. Additionally, this position is responsible for monthly invoice preparation and processing of all city benefits in excess of seven million dollars annually. Advanced excel knowledge, mathematic skill and excellent attention to detail is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned.

Performs the day-to-day administration of health, dental, life and vision insurance benefits using an online portal.

Administers short and long-term disability programs, 457, retirement savings plans, medical and dependent care flexible spending accounts, health savings account, accidental death & dismemberment insurance and supplemental insurance.

Manages the benefits software systems including applications for benefits enrollment, data feeds to and from carriers, Affordable Care Act (ACA) monitoring and reporting and Human Resources Information Systems (HRIS) payroll integration.

Assists in administering ACA measurement and reporting for compliance.

Ensures employees are enrolled for their benefits in a timely manner.

Processes employee status changes and qualifying events using existing systems and processes.

Oversees the planning, coordination and implementation of annual benefits enrollment.

Meets with regular, full-time employees who resign to review benefits continuation options (COBRA continuation, conversion of policies, etc.).

Works closely with the city's benefit brokerage company and benefit carriers to resolve issues as needed.

Assists surviving beneficiaries in filing death claims with insurance companies.

Meets with employees who have questions or issues concerning benefits to troubleshoot complex benefit issues.

Directs employees to appropriate contacts with insurance providers to assist them with benefit issues pertaining to coverage.

Determines employee eligibility for Family and Medical Leave Act (FMLA) and provides employees with appropriate forms. Tracks FMLA leave and provide updates to appropriate HR staff.

Conducts the “Benefits Portion” at New Employee Onboarding sessions.

Prepares and distributes benefits and wellness communications.

Oversees the organization of the document management system concerning employee benefits and leave documentation.

Assist in the design, recommendation and implementation of new benefits programs. Examine possible plan designs and benefits cost changes. Assists in the negotiation with vendors and administrators for best plans, options and rates.

Gathers employee data and process/reconcile monthly billings and preparation of vouchers for payment of administrative fees for all group plans. Allocates group health and dental claims monthly and reviews monthly.

Analyzes current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs.

Provides customer service support to internal and external customers.

Provide training and support to City employees regarding City benefits such as new hire orientations, open enrollments, quarterly benefit meetings, wellness program promotion, etc.

Answer employee questions regarding Cobra and/or Retiree insurance payments and benefits when employee terminates employment.

Performs additional duties as assigned.

SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE Associate Degree and/or (5) years related experience in health benefits administration.

LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to comprehend general construction terminology.

MATHEMATICAL SKILLS Basic applied mathematics and simple accounting procedures. Principles and techniques of problem solving and conflict-resolution. Computer software applications and database management. Modern office procedures and practices including correct punctuation, spelling, grammatical usage, filing, indexing and cross-referencing methods. Operation of standard office machines, including, computers, copiers, and other equipment as needed.

REASONING ABILITY Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver's License
• High degree of proficiency working with computers and software.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.