What are the responsibilities and job description for the Deputy Chief of Staff - Shared Services position at City of Boise?
The City of Boise seeks a strategic leader to oversee the internal operations of the City government, ensuring efficiency and effectiveness in serving our residents. Reporting to the Mayor’s Chief of Staff, this role integrates and optimizes HR, IT, Finance, and Organizational Effectiveness.
This position will drive operational excellence through strategic policies, budget oversight, and process improvements while fostering meaningful collaboration across departments. Over the next five years, a key initiative will be leading the selection and adoption of a new ERP system. The ideal candidate has extensive leadership experience in government or large organizations, a proven track record in merging cross-functional departments, and expertise in financial management and organizational effectiveness. This position offers an opportunity to influence the future of city operations and enhance service delivery.
This position is open until filled and designated as At-Will.
Bachelor’s degree in public or business administration, political science, or a closely related field and ten years of progressively responsible executive-level management and/or administrative experience involving planning, organization, and execution of a variety of work programs, or an equivalent combination of education, training, and experience.
Knowledge of:
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Credit History Check
Driving Record Check
Criminal Justice Information System background check (CJIS)
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. Work includes sensory ability to talk and hear.
Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.
This position works: evenings and weekends as required for council meetings or emergencies.
This position will drive operational excellence through strategic policies, budget oversight, and process improvements while fostering meaningful collaboration across departments. Over the next five years, a key initiative will be leading the selection and adoption of a new ERP system. The ideal candidate has extensive leadership experience in government or large organizations, a proven track record in merging cross-functional departments, and expertise in financial management and organizational effectiveness. This position offers an opportunity to influence the future of city operations and enhance service delivery.
This position is open until filled and designated as At-Will.
- Supervises the work of executive level staff; ensures that assigned operations and activities comply with organizational goals and objectives; and directs actions and results of departments and maintains controlling budget authority.
- Defines and implements internal policy priorities for the municipality. Leads team that researches, analyzes data and provides recommendations on city-wide operational initiatives. Develops and maintain relationships with key stakeholders, including employees, relevant agency partners and elected officials.
- Identifies and integrates organizational goals and strategies based on community input, operational needs and the city’s vision. Ensures alignment within the shared services team and across the organization.
- Collaborates and coordinates with external partners, such as agency partners to address organizational needs. Represents the City of Boise in meetings, conferences and public forums, fostering positive relationships with partners to enhance community impact.
- Establishes performance metrics and benchmarks for city-wide operational priority areas. Monitors progress and evaluates the effectiveness of policies and programs, identifying areas for improvement. Recommends adjustments to achieve desired outcomes. Collaborating with department leadership and staff to implement changes for enhanced performance.
- Provides oversight for multiple city functions, including the Finance Department, ensuring business needs and operational plans are supported with budget and finance functions and that municipality is in compliance with regulations; the Human Resources Department, ensuring efficient and effective administrative processes, including implementation of employee policies & regulations and people management functions; the Information Technology Department, ensuring the technology environment is stable and secure, and that information/data is properly managed and available; and the Department of Organizational Effectiveness, using strategic planning, portfolio management, project delivery, business process design, data analytics and change management to advance city-wide operational improvements. ()
Bachelor’s degree in public or business administration, political science, or a closely related field and ten years of progressively responsible executive-level management and/or administrative experience involving planning, organization, and execution of a variety of work programs, or an equivalent combination of education, training, and experience.
Knowledge of:
- principles and practices of managing mid-to-large-size organizations
- financial management, public administration, effective management, and supervision
- methods and techniques for maintaining effective relations among elected officials
- city government organization
- relevant local and state laws, regulations, and policies that affect program development and implementation
- computer usage, including related software
Ability to: - plan and direct the operations and activities of the city
- problem solve and work in a fast-paced, evolving environment; identify and utilize appropriate data and analytics to guide decision-making; display strong organizational and time management skills
- prioritize and manage several projects simultaneously
- understand, interpret, explain and apply city, state and federal policy, laws and regulations applicable to areas of responsibility
- exercise tact and diplomacy in dealing with highly sensitive, complex and confidential issues
- establish and maintain highly effective working relationships
- communicate effectively in the English language at a level necessary for efficient job performance
- perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
Preferred Knowledge, Experience, And Training
Master’s degree in public or business administration, political science or a closely related field.
Ten years of experience in executive management and administration in a large municipal government or similar public agency setting including at least eight years managing through subordinate managers.
Experience utilizing benchmarking techniques and performance-management systems.
Licensing And Other Requirements
Valid state-issued driver's license.
Special Requirements
Applicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Credit History Check
Driving Record Check
Criminal Justice Information System background check (CJIS)
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is rarely lifting/carrying up to 10 pounds. Also, the employee is rarely pushing/pulling up to 10 pounds. Work includes sensory ability to talk and hear.
Working Environment
The work environment will include inside conditions. Employees will also drive a vehicle as part of this position.
This position works: evenings and weekends as required for council meetings or emergencies.
Salary : $156,500 - $175,000
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