What are the responsibilities and job description for the Credit & Account Services Admin I position at Coop Shared Services, LLC?
The position of Credit & Account Services Admin is a level I position and of great significance to Valley Wide Cooperative. This position is responsible for AR payment posting, posting AR adjustments, AR account reconciliations and assisting with other department tasks as assigned.
Job Summary:
These are the basic requirements of the position and must be performed competently.
- Process and post daily AR payments.
- Answer customer calls regarding questions about the customer’s account.
- Assist in resolving customer issues related to their accounts.
- Update customer account data.
- Answer general credit inquiries.
- Process and enter adjustments to customers’ accounts.
- Assist with monthly customer statement process.
- Reconcile customer account balances and payments.
- Work on special projects as required.
- Other duties as assigned.
ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:
- 2 years of accounting or A/R related experience.
- High school diploma or equivalent required.
- Must have strong work ethics.
- Must be well organized and a self-starter.
- Detail oriented, professional attitude, reliable.
- Proficient in Excel, Word, and 10-key.
- Possess strong organizational and time management skills.
- Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills.
- Ability to communicate effectively verbally and in writing.
- Ability to interact with employees and customers in a professional manner.
- Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
