What are the responsibilities and job description for the Administrative Assistant I: Animal Control position at City of Brockton?
Job Description
Position: Administrative Assistant I
Location: Animal Control
Date Opened: March 26, 2025
Date Closed: Until Filled
Position Type: Full Time / Benefited / Union
Salary: $40,286 - $53,018 (Step Salary System)
Statement of Duties
The Principal Clerk is responsible for the provision of clerical services in support of the Director of Animal Control and the operations. The employee is required to perform all similar or related duties.
Supervision Required
Under the general supervision of the Director of Animal Control, the employee plans, prioritizes, and carries out the regular work in accordance with standard practices and previous training. The employee interprets instructions and/or adapts methods to resolve particular problems. Instructions for new assignments usually consist of statements of desired objectives, deadlines, and priorities. Technical and policy problems or changes in procedures are discussed with supervisor.
Supervisory Responsibility: None
Confidentiality: In accordance with the State Public Records Law, the employee has regular access to confidential information such as department records during performance of regular position responsibilities.
Accountability
Consequences of errors, missed deadlines or poor judgment may include adverse customer relations, missed deadlines, and monetary loss.
Judgment
Work requires the employee to examine, analyze, and evaluate facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents which may be conflicting, at times. Independent judgment is used to analyze or evaluate specific situations to determine appropriate actions.
Complexity
The work consists of a variety of duties which generally follow standardized practices, procedures, regulations or guidelines. The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation.
Requirements
Work Environment
The work environment involves everyday discomforts typical of a municipal office setting subject to frequent interruptions. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.
Nature and Purpose of Public Contact
The employee interacts with co-workers, the public and external contacts such as contractors doing business with the department in order to explain or interpret operating procedures or guidelines, to plan or coordinate work, or to attempt to resolve problems. More than ordinary courtesy, tact, and diplomacy may be required to resolve complaints or deal with disgruntled or uncooperative persons.
Occupational Risk: Risk exposure is similar to that found in municipal or public office setting.
Essential Functions
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsible for performing a wide range of administrative duties including but not limited to providing customer service to occasion walk-ins, answering the department's telephone, dispatching Animal Control Officers to calls, data entry, filing documents, sorting and distributing department mail, ordering supplies, researching and compiling records, assisting with public records requests, maintaining department records, processing the department's payroll, accounts payable, and responding to customer complaints.
Performs similar or related work as required, as situation dictates or as assigned by the Director of Animal Control or his/her designee.
Education and Experience
High School diploma or an equivalent apprentice level of trade knowledge; one to three (1-3) years of experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Special Requirements: As a condition of employment, the employee must successfully complete and pass a Massachusetts Criminal Offender Record Information Check (CORI).
Knowledge, Abilities And Skills
Knowledge
Common policies, practices and procedures of the department and office operations; laws and regulations pertinent to position functions. Knowledge of office software (word processing and spread sheet applications) in support of department operations.
Abilities
Ability to interact effectively and appropriately with the public and other personnel, perform multiple tasks and maintain confidential information. Ability to understand and follow oral and written instructions; Ability to make arithmetical computations rapidly and accurately; Ability to write legibly; Ability to perform keyboarding accurately at an acceptable rate of speed; Ability to get along well with others;
Skills
Proficient skill in the operation of skill in the accurate operation of a personal computer terminal with alpha-numeric keyboard, office equipment, and the application of office software including word processing, spread sheet, and data base management applications; proficient business mathematical skills, recordkeeping, keyboarding and customer service skills; proficient written and oral communication skills.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
Physical Demands
Little or no physical demands are required to perform the work. Work effort principally involves sitting and walking with intermittent periods of stooping, and standing. The employee is occasionally required to lift objects such as office equipment, and computer paper.
Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone system, computer and/or most other office equipment, keyboarding and sorting of papers.
Visual/Auditory Skills
The employee is required to constantly read documents, personal computer screens and written reports for general understanding and routinely for analytical purposes. The employee must have the auditory ability to listen and comprehend. The employee is not regularly required to determine color differences.
Additional Information
The City of Brockton provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The City of Brockton complies with all applicable federal, state and local laws governing nondiscrimination in employment in all locations in which the City operates. This policy applies to all terms and conditions of employment.
As a condition of employment, the City of Brockton will conduct a MA Criminal Offender Record Information (CORI) check once an offer has been accepted.
If you have Diversity or Equal Opportunity questions or need a reasonable accommodation, please contact Eisha George, Manager of Diversity, Equity and Inclusion, at 508-897-6439.
Section 2-110 of the Revised Ordinances of the City of Brockton mandates that employees establish residency within the City within one year of hire.
Application Instructions
To be considered for this position, please click the
Position: Administrative Assistant I
Location: Animal Control
Date Opened: March 26, 2025
Date Closed: Until Filled
Position Type: Full Time / Benefited / Union
Salary: $40,286 - $53,018 (Step Salary System)
Statement of Duties
The Principal Clerk is responsible for the provision of clerical services in support of the Director of Animal Control and the operations. The employee is required to perform all similar or related duties.
Supervision Required
Under the general supervision of the Director of Animal Control, the employee plans, prioritizes, and carries out the regular work in accordance with standard practices and previous training. The employee interprets instructions and/or adapts methods to resolve particular problems. Instructions for new assignments usually consist of statements of desired objectives, deadlines, and priorities. Technical and policy problems or changes in procedures are discussed with supervisor.
Supervisory Responsibility: None
Confidentiality: In accordance with the State Public Records Law, the employee has regular access to confidential information such as department records during performance of regular position responsibilities.
Accountability
Consequences of errors, missed deadlines or poor judgment may include adverse customer relations, missed deadlines, and monetary loss.
Judgment
Work requires the employee to examine, analyze, and evaluate facts and circumstances surrounding individual problems, situations or transactions, and determining actions to be taken within the limits of standard or accepted practices. Guidelines include a large body of policies, practices, and precedents which may be conflicting, at times. Independent judgment is used to analyze or evaluate specific situations to determine appropriate actions.
Complexity
The work consists of a variety of duties which generally follow standardized practices, procedures, regulations or guidelines. The sequence of work and/or the procedures followed vary according to the nature of the transaction and/or the information involved, or sought, in a particular situation.
Requirements
Work Environment
The work environment involves everyday discomforts typical of a municipal office setting subject to frequent interruptions. Noise or physical surroundings may be distracting, but conditions are generally not unpleasant.
Nature and Purpose of Public Contact
The employee interacts with co-workers, the public and external contacts such as contractors doing business with the department in order to explain or interpret operating procedures or guidelines, to plan or coordinate work, or to attempt to resolve problems. More than ordinary courtesy, tact, and diplomacy may be required to resolve complaints or deal with disgruntled or uncooperative persons.
Occupational Risk: Risk exposure is similar to that found in municipal or public office setting.
Essential Functions
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Responsible for performing a wide range of administrative duties including but not limited to providing customer service to occasion walk-ins, answering the department's telephone, dispatching Animal Control Officers to calls, data entry, filing documents, sorting and distributing department mail, ordering supplies, researching and compiling records, assisting with public records requests, maintaining department records, processing the department's payroll, accounts payable, and responding to customer complaints.
Performs similar or related work as required, as situation dictates or as assigned by the Director of Animal Control or his/her designee.
Education and Experience
High School diploma or an equivalent apprentice level of trade knowledge; one to three (1-3) years of experience; or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job.
Special Requirements: As a condition of employment, the employee must successfully complete and pass a Massachusetts Criminal Offender Record Information Check (CORI).
Knowledge, Abilities And Skills
Knowledge
Common policies, practices and procedures of the department and office operations; laws and regulations pertinent to position functions. Knowledge of office software (word processing and spread sheet applications) in support of department operations.
Abilities
Ability to interact effectively and appropriately with the public and other personnel, perform multiple tasks and maintain confidential information. Ability to understand and follow oral and written instructions; Ability to make arithmetical computations rapidly and accurately; Ability to write legibly; Ability to perform keyboarding accurately at an acceptable rate of speed; Ability to get along well with others;
Skills
Proficient skill in the operation of skill in the accurate operation of a personal computer terminal with alpha-numeric keyboard, office equipment, and the application of office software including word processing, spread sheet, and data base management applications; proficient business mathematical skills, recordkeeping, keyboarding and customer service skills; proficient written and oral communication skills.
Physical and Mental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position's essential functions.
Physical Demands
Little or no physical demands are required to perform the work. Work effort principally involves sitting and walking with intermittent periods of stooping, and standing. The employee is occasionally required to lift objects such as office equipment, and computer paper.
Motor Skills
Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, operating a telephone system, computer and/or most other office equipment, keyboarding and sorting of papers.
Visual/Auditory Skills
The employee is required to constantly read documents, personal computer screens and written reports for general understanding and routinely for analytical purposes. The employee must have the auditory ability to listen and comprehend. The employee is not regularly required to determine color differences.
Additional Information
The City of Brockton provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other protected class. The City of Brockton complies with all applicable federal, state and local laws governing nondiscrimination in employment in all locations in which the City operates. This policy applies to all terms and conditions of employment.
As a condition of employment, the City of Brockton will conduct a MA Criminal Offender Record Information (CORI) check once an offer has been accepted.
If you have Diversity or Equal Opportunity questions or need a reasonable accommodation, please contact Eisha George, Manager of Diversity, Equity and Inclusion, at 508-897-6439.
Section 2-110 of the Revised Ordinances of the City of Brockton mandates that employees establish residency within the City within one year of hire.
Application Instructions
To be considered for this position, please click the
Salary : $40,286 - $53,018
