Senior Network Administrator

The Senior Network Administrator performs professional-level work associated with support, management, security, and architecture of the City-wide network system, including operating system support, workstation set-up, data communication management, systems back-up and operations, voice mail and phone systems management, personal computer based applications training, Help Desk support, and Internet access. The incumbent maintains the City's data communication lines.

ESSENTIAL FUNCTIONS:

• Responsible for the administration and engineering of the City’s computer network including: the selection of personal computer application software; computer operating systems upgrades, and the installation of all computer hardware and software. 
• Manages and coordinates the maintenance and repair schedule for all computer hardware. 
• Designs, supports, and repairs the City-wide network. 
• Implements and supports data communication for personal computers.  
• Collaborates with and provides back up support for technical support staff and consults with computer vendors regarding computer network support and design. 
• Provides technical support for Internet connections, Office 365, and e-mail. 
• Provides database administration services and assists staff in configuring and installing databases. 
• Assists the Information Technology Director and IT Security Manager with security related technologies and procedures. 
• Architects the network and application environments to insure they are properly secured and backed up. 
• Monitors the network environment using various tools and technologies for possible security incidents and researches solutions to resolve incidents and identified weaknesses. 
• Manages the Office 365 email environment, phone and voice mail systems, virtual server environment, firewall configuration and VPN access. 
• Contributes technical information and assists in the development of the City’s disaster recovery plans. 
• Provides information technology support to all departments on a 24 hours per day; seven days per week basis.
• Manages the virus and Endpoint Detection and Response (EDR) protection policy, computer licenses, and warranties. 
• Oversees installation of network system upgrades and preventative maintenance programs. 
• Responsible for the requirements for the purchase of personal computers, peripherals, and other network related items.  
• Manages projects independently including workstation rollouts, network and server upgrades, security related projects, etc. 
• If issues arise or assistance is required during projects, the Senior Network Administrator escalates these to the Information Technology Director for additional direction. 
• Assists in preparing and presenting technical information to various committees.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990.

THE REQUIREMENTS:  (Equivalent combinations of training and experience will be considered.)

Senior Network Administrator:

1. Associate’s Degree in Computer Science or related field. Bachelor’s Degree preferred.
2. A minimum of five (5) years professional experience with network management, personal computer hardware support, database administration and problem determination. 
3. Knowledge of computer hardware and software programs including network operating systems. 
4. Experience with software installation, system configuration including security, data communications and disaster recovery procedures. 
5. Excellent written and communication skills. 

Network Administrator:

1. Associate’s Degree in Computer Science or related field. Bachelor’s Degree preferred.
2. At least 2 years professional experience with network management, personal computer hardware support, and problem determination. 
3. Knowledge of computer hardware and software programs including network operating systems. 
4. Experience with software installation, system configuration and data communications. 
5. Excellent written and communication skills. 

* The City has the right to fill this position vacancy at either the Network Administrator or Senior Network Administrator level based and knowledge, skills and abilities of the applicant. 

2025 PAY RANGE: 

Senior Network Administrator:  Salary Grade 5: $40.32 - $52.42  $83,871.58 - $109,032.82 annually

Network Administrator:       Salary Grade 2: $32.92 - $42.79  $68,463.98 - $89,002.94 annually

Appointments are usually made at the beginning of the range.