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SOCIAL SERVICES SUPERVISOR

City of Burbank
City of Burbank Salary
Burbank, CA Full Time
POSTED ON 2/24/2025
AVAILABLE BEFORE 3/14/2025

VERBIAGE FOR JOB POSTING 

There are currently two (2) open positions for Social Services Supervisor. Details about each position are listed below:

Community Development Department: This Social Services Supervisor position will work as part of the City’s Housing Enforcement Unit team within the Community Development Department, which includes assisting residents who require help beyond housing resources and referrals, conduct meetings with members of the community, facilitate, maintain, and expand partnerships with local and regional nonprofits and government agencies, and plan, organize, and conduct collaborative efforts to implement enforcement strategies within City departments and communitywide organizations or agencies. 

Library Services Department: The Social Services Supervisor at the Library refers Library patrons to other organizations and resources as needed. They facilitate, maintain, and expand partnerships with local and regional nonprofits and government agencies. They coordinate with these partners to offer their services at the Library in the LINK meeting rooms. They greet patrons in the library and offer services when needed. They provide support and training for Library staff. The Social Services Supervisor will advise administration on policy and procedures to improve social services. 

OPEN COMPETITIVE RECRUITMENT

Open to all qualified candidates. 

Tentative examination dates for this recruitment:
  Week of 04/07/25 - Blind application and supplemental scoring
  Week of 04/21/25 - Oral interview

Dates may change due to unforeseen circumstances. Candidates who pass each phase of the recruitment process will be notified of the official examination dates.

Under direction, to develop, coordinate, implement, and conduct a variety of services and programs for seniors and the community at large; and perform related work as required.

Plans, organizes, publicizes, coordinates, and conducts comprehensive volunteer and/or social services programs; develops and implements inter and intra agency procedures; performs individual personal assessments; writes grants, maintains records, submits fiscal documents, and prepares and files necessary reports; evaluates and assists seniors, disabled, and individuals in need; coordinates services and works with governmental programs and social service agencies to ensure implementation of comprehensive supportive services; develops and evaluates programs; interviews, assesses, trains, supervises and evaluates employees and volunteers; assists with staff meetings and conducts in-service training; establishes and maintains contacts and liaisons with outside agencies, including but not limited to administrators, licensed Social Workers, finance professionals, non-profit service providers, agencies that provide grants, and local businesses; prepares and presents written and oral reports; plans and conducts recognition and special events; enforces organizational policies and procedures; renders routine first aid when needed; drives on City business.

Employment Standards: 

Knowledge of policies and program requirements of outside agencies for referrals, including Federal, State, County, private, and non-profit organizations; principles of volunteer recruitment, placement, and administration; basic analytical techniques; leadership techniques.

Skill in word processing software.

Ability to evaluate and coordinate numerous social services, clients, and staff; motivate staff and volunteers; effectively evaluate and achieve programming and performance goals; assess community needs and achieve department goals; analyze trends and suggest program enhancements; communicate effectively both orally and in writing; demonstrate good judgment and decision-making skills; establish and maintain effective working relationships with supervisors, fellow employees, employees of other agencies, and the public.

Education/Training: Graduation from an accredited college or university with major work in Gerontology,Sociology or a closely related field and two years of paid leadership experience in a recreational or communityservices program. NOTE: Additional paid leadership experience may be substituted for the required educationon a year-for-year basis, and a Master’s Degree in Gerontology, Sociology or a closely related field may besubstituted for one year of the required paid leadership experience.

License & Certificates: A valid California Class "C" Driver's License or equivalent at time of appointment; American Red Cross First Aid, CPR, and Communicable Disease certificates are required within six months of appointment.

Desirable Qualifications: Ability to communicate in a second language, as determined by the composition of the community served.

Salary : $66,336 - $91,444

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