What are the responsibilities and job description for the Full Time Water Billing Clerk position at City of Charleston, IL?
MUST APPLY ONLINE AT WWW.CHARLESTONILLNOIS.ORG
Water Department – Full Time Water Billing Clerk
The City of Charleston Water Department is seeking candidates to fill a Water Billing Clerk position. This position is full-time with hours Monday - Friday 8am - 5pm. The starting wage is $17.7750 - $18.1327 per hour and is an IUOE union position. The City of Charleston Water Department is a fast paced environment.
The successful candidate must reside within 20 miles of Charleston, IL City Hall after hire and complete a post offer drug/alcohol test and background screening. This posting will remain open until the position is filled.
- Illinois Municipal Retirement Fund (IMRF)
- Personal Leave Accruals - 24 hours per year
- Vacation Leave Accruals - 40 hours first year, 80 hours second year
- Sick Leave Accruals - 6 hours per month
- 11 Paid Holidays per year
- $100 Uniform allowance per fiscal year
- Employee voluntary deferred compensation plan
- Employee voluntary flex spending and dependent care options
- BCBS PPO health insurance and HDHP health insurance
- Health Savings Account employer contributions - $500 single and $1,000 plus one or family
- Delta Dental - employee paid
- VSP Vision - employee paid
- Aflac options
- Delivers outstanding customer service to residents regarding inquiries, concerns, and disputes.
- Operate and balance a cash drawer
- Accepts payments for water, ambulance, parking, recreation, and all other City payments
- Handle electronic and automated payment options, including direct debit and online payments; handle requests for e-billing paperless options
- Set up and manage payment arrangements, coordinate disconnection of the water service process due to non- payment; coordinate scheduling of final meter readings
- Responsible for accurate preparation and issuance of monthly water bills, late bills, shut-off process, final water bills, and other mailed communications to customers
- Upload meter reads, review exception reports, research inconsistencies, coordinate all required meter reads, and notify customers regarding problems with meters.
- Prepares service orders as needed.
- Proven reliable and dependable
- Must be 18 years of age
- Possess a valid Illinois driver’s license
- High school diploma or equivalent
- Pass an extensive background investigation and drug/alcohol screen
- Excellent communication and interpersonal skills; ability to maintain confidential information.
- Excellent attention to detail, ability to complete tasks efficiently and also proactively troubleshoot, problem solve, and make sound judgments
Apply online at g. For free internet access, please visit Charleston Carnegie Library. EEO/AA.
Job Type: Full-time
Pay: $17.77 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $100
