What are the responsibilities and job description for the Library - FT Supervising Reference Librarian (Northside Library) position at City of Charlottesville, VA?

Salary : $43,742.40 Annually

Location : Charlottesville (22901), VA

Job Type : Regular Full-Time

Job Number : 241200044

Department : Jefferson-Madison Regional Library

Division : Branch Operations

Opening Date : 02 / 13 / 2025

Closing Date : Continuous

Bargaining Unit : N / A

General Summary

Jefferson-Madison Regional Library is seeking candidates to be considered for the position of Supervising Reference Librarian for the Northside Librarywho are highly motivated and who support JMRL's Mission Statement to foster personal growth and life-long learning for all by connecting people with ideas, information, and each other.

The preferred starting salary for this position is $21.03 hourly ($43,742.40 annually). Starting offer is based on applicable education, experience and internal equity. This is a full-time, non-exempt position which provides excellent benefits including 13 paid holidays, plus paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City's retirement options, gym membership reimbursement, and continuing education / training opportunities.

For a general summary of benefits offered by the City, please click the 'benefits' tab on this posting, or visit https : / / www.charlottesville.gov / 1047 / Employee-Benefits.
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at 434-970-3462.

This position is responsible for supervising Reference Services at the Northside library and upholding a strong public service orientation. The individual in this role should have a solid understanding of library practices, knowledge of reference resources (including online databases and other internet resources), and familiarity with Windows and Microsoft Office Suite. Responsibilities include but are not limited to, providing reader's advisory and reference services, assisting patrons of all ages with the use of library resources and equipment, performing some circulation tasks and general library duties, assisting with administrative tasks, and may serve as the acting branch manager. Reports to a branch manager.

For more information about the Library and this position please go to :

Note : This job opportunity is advertised with a closing date of "Continuous." If interested in being considered, an application should be submitted as soon as possible. Applications will be evaluated on a continuous basis. Interviews will be conducted as soon as possible during the recruitment with candidates who are best qualified. Applications may no longer be considered once a candidate to fill the position is identified. This job announcement will close when the position(s) have been filled and may close at any time.

Essential Responsibilities and Duties

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The JMRL retains the discretion to add to or change the duties of the position at any time.

Manages the department including scheduling, monitoring staff duties, attending meetings, and preparing paperwork.

Performs direct customer service to public by staffing reference desk, conducting reference interviews and internet searches, and locating items in various formats.

Supervises, coaches, trains, motivates, and evaluates the performance of staff and volunteers; interviews, selects, assigns work, and administers disciplinary action to subordinate employees in accordance with established personnel policy and procedures. Establishes professional standards for work quality, quantity, performance, and accountability.

Provides reader's advisory, reference services, and technology assistance to the public and patrons of all ages.

Coordinates with staff to oversee adult library programs (virtual, in-person, and hybrid) to meet the needs of a diverse community and establish positive rapport with local non-profits and organizations; includes outreach activities, scheduling, negotiating payment if applicable, promotion of programs, and set-up / take-down.

Creates flyers, program brochures, bookmarks, and digital graphics to promote library resources and programming.

Answer reader's advisory and other patron questions via phone, email, or in person; prepares teacher loans and patron subject requests as assigned.

Implements library policies and procedures associated with public services such as the Internet, meeting rooms, displays, food and cell phone use, etc.

Maintains the collection including noticing gaps and outdated materials, participating in weeding, and planning for space needs and collection arrangement. Assists in selecting materials for the local collection.

Assists patrons using computers other library technology and provides technology tutorials.

Performs some general department and / or branch duties; may assist with some circulation tasks.

Supervises set up, troubleshooting, and routine maintenance of reference computers including software and printers.

Trains staff and public in using electronic resources including conducting workshops, preparing handouts, brochures, and other instructional materials.

Serves as acting branch manager in their absence.

Serves on system-wide committees.

Responsible for appropriate use and maintenance of JMRL equipment, tools, and other resources, including work time.

Regular and reliable attendance.

Other Duties :

Performs additional duties to support operational requirements as apparent or assigned.

Education, Experience and Skills

Minimum Qualifications : Candidates may qualify by demonstrating the required knowledge and skills outlined for the job through experience(s) other than formal education.

Eligibility for professional certification in the Commonwealth of Virginia within the first 2 years of employment AND 2 years of previous library experience, including experience with Microsoft Office Suite and online reference resources.

An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

Preferred Qualifications :

2 years of supervisory experience

Certifications / Licenses / Other Requirements :

Required to successfully pass a pre-employment background check.

KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS :

Job Knowledge :

Thorough knowledge and understanding of library practices and procedures.

Knowledge of reference resources (including online databases and other internet resources), and familiarity with Windows and Microsoft Office Suite.

Familiarity with automated library systems.

Knowledge of general reference sources and a willingness to read a variety of age-appropriate books to enhance reader's advisory skills.

Knowledge of and ability to use library's print and electronic resources.

Knowledge of JMRL and national OCLC policies and procedures associated with ILL.

Reading :

Intermediate : Ability to read and understand written materials such as newspapers, technical journals, multi-step instruction manuals, and reference materials.

Writing :

Intermediate : Ability to organize data and write clear and concise reports, business letters, explanations, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.

Math :

Basic : Ability to perform the four basic arithmetic operations (addition, subtraction, multiplication, division).

Communication Skills :

Intermediate : Ability to develop effective working relationships with library staff, managers, volunteers, and the public. Provide and receive complex information. May include interactions that involve stressful, negative situations requiring significant tact and the ability to diffuse aggressive behavior and reach consensus. Elements of persuasion may be necessary to gain cooperation, understanding, and acceptance of ideas.

Independence and Decision-Making :

Requires Limited Direction : Normally completes work according to their own judgment, requesting supervisory assistance occasionally. Manages special projects with little oversight and assignments may be reviewed upon completion. Performance reviewed periodically.

Technical Skills :

Skilled : Comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the assigned and apparent job responsibilities. Intermediate skill in Microsoft Office applications and / or departmental software.

Fiscal Responsibilities :

May receive and disburse funds and prepare money for deposit. May be responsible for planning and tracking a programming budget under the supervision of the Branch Manager or Adult Programming and Reference Services Manager.

Supervisory Responsibilities :

Supervises and monitors performance for a regular group of employees or department. Provides input on hiring, discipline, work objectives / goals, performance evaluation and work assignments.

Other Characteristics :

Strong public service orientation.

Working with others as part of a team.

Performing multiple tasks simultaneously.

May require dealing with angry, frustrated, and / or upset individuals.

The City of Charlottesville is an Equal Opportunity Employer and supports workforce diversity at all levels of the organization. The City prohibits discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by federal, state or local laws. The City is dedicated to this with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

Requests for reasonable accommodation by individuals with disabilities may be requested by contacting Human Resources at (434) 970-3490 or

The City of Charlottesville conducts job related background checks, reference checks, and pre-employment drug tests, in accordance with federal, state, and local law, of applicants who reach the final stages of the employment selection process. The City's policy has not changed because of the decriminalization of marijuana in the Commonwealth of Virginia. Marijuana remains an illegal drug under federal law, and it continues to be a violation of the US Department of Transportation regulations and the City's policy prohibiting employees from testing positive for marijuana.

SUMMARY OF EMPLOYEE BENEFITS

Updated July 1, 2022

Benefits cited represent those for regular 40-hour employees and may differ for Management Level, Part-Time, and / or Library positions. Long-term temporary employees are eligible for all benefits except retirement. Interns, temporary, seasonal, substitute, and relief employees are not eligible for benefits.

1. LEAVE :

Vacation :

3.09 hours accrued biweekly0 -

3.85 hours accrued biweekly3 -

4.62 hours accrued biweekly5 -

5.40 hours accrued biweekly10 -

6.16 hours accrued biweekly15 -

6.93 hours accrued biweekly20 -

7.70 hours accrued biweekly25 years

Sick :

4.62 hours per biweekly pay period, approximately 120 hours a years, no limit on accumulation

Holidays :

14 paid holidays per calendar year (13 observed and 1 floating)

2. INSURANCE :

Aetna Medical -

Choose from three options with different premiums and levels of coverage and coverage is effective on the first of the month following date of hire :

HMO : $0 premium for employee only coverage

POS 1 : Employee-only premium of $36.28 per biweekly pay

POS 2 : Employee-only premium of $13.02 per biweekly pay

Dependent coverage is available but the cost of the premium is not subsidized.)

Prescription Card ($10 generic, $30 lower cost name brand, $55 higher cost name brand)

Mail Order Maintenance Prescription Drug Program ($20 generic, $60 lower cost name brand, $110 higher cost brand)

Dental (Delta Dental)

No cost for employee only coverage. Dependent coverage is available but the cost of the premium is not subsidized.

Diagnosis and Preventive100% of allowable charge; Basic Dental Care - 80%; Major Dental Care - 50%

Primary$50 deductible, 80 / 20

Prosthetic & Complex Restorative$50 deductible, 50 / 50

1,500 maximum annual benefit

1,000 Orthodontic Benefit

MetLife Vision Plan : Optional

Employee only coverage : $2.50 bi-weekly; Dependent coverage also available at differing rates.

Eye health exam, dilatation, prescription and refraction of glasses covered after $10 co-pay;

130 allowance for frames, after co-pay, plus additional discounts where accepted.

Life :

Two times annual salary (paid by the City)

Optional supplemental life available for employee, spouse, dependents (paid by employee)

AFLAC : Optional

Cancer / accident / short term disability / intensive care insurance (paid by employee)

Long Term Disability

Protection from income loss due to long-term illness or injury (paid by the City)

3. RETIREMENT : The City of Charlottesville manages its own retirement system and does not participate in VRS, however the City has a Portability Agreement with VRS. There are certain provisions that must be met and the portability request must be executed within 18 months of vesting in the City's Plan.

Pension :

Choose from two options :

A Defined Benefit Pension plan pays a monthly benefit in retirement using a defined formula based on the employee's earnings history, tenure of service, and age. Our plan has a 5 year vesting period and an employee contribution of 5% of salary.

A Defined Contribution 401a plan in which fixed contributions are paid into an individual's account by the employer, the contributions are invested, returns (positive or negative) are credited to the account, and the account balance is used to provide retirement benefits. The vesting schedule for our 401a plan is 33% after one year of service, 67% after two years of service, and 100% after three years of service. There is no required contribution from salary. (Note that : the Defined Contribution retirement plan is the only plan available for Library employees)

Supplemental :

Deferred Compensation (457) - employee contribution

4. OTHER BENEFITS :

Flexible Spending Accounts :

Health Care Expenses

Dependent Care Expenses

Parking / Mass Transit Expenses

Parking Subsidy of $50 per month

Wellness Programs :

Gym Reimbursement Program

Monthly On-Site Nurse and Annual Flu Shots

Health Screenings and Fairs, Education Sessions, & Weekly Fitness Classes

Weight Watchers at Work

Bike Commuter Program :

Reimbursement of up to $20 per month for reasonable bike commuting expenses

Employee Assistance Program :

A variety of confidential, personal professional services for you and your family available 24 hours a day.

Tuition Reimbursement Program :

Up to $1,500 for undergraduate OR Up to $3,000 for graduate level tuition per fiscal year per employee.

Select the statement below that best represents your education, experience, and skills.

I have or will have eligibility for professional certification in the Commonwealth of Virginia within the first 2 years of employment AND at least 2 years of previous library experience, including experience with Microsoft Office Suite and online reference resources

I have an equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.

None of the above.

Briefly describe your supervisory experience. If none, please write "None".

To be considered, qualifying education and experience, including City of Charlottesville employment, must be clearly documented in the education, work history, and additional information sections of the employment application. Resumes can be attached but should not be used as a substitute for the required information on the application. I understand that an attached resume may not be accepted in place of a completed employment application and that my qualifications should be stated on the employment application itself.

I certify that the information above is true and correct, and I certify that it can be verified with reference to the information in my basic application. I understand that my application may be rejected if the responses to supplemental questions do not match my basic application.

Required Question

Salary : $43,742

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