Event Attendant

The Event Attendant will work closely with the Curling & Event Center Supervisor and Coordinator to provide excellent customer service and positive event experiences. This role will serve as the onsite contact for event clients, guests, and vendors during scheduled events. 

The intended hourly rate for this position upon hiring is $17.76 - $19.98, depending on qualifications.

1. Actively monitor Event Center and building spaces during scheduled events. Maintain presence in the event space and front office. Answer questions from patrons and provide excellent customer service
2. Assist patrons with Event Center needs and questions, including the use of audio-visual (A/V) equipment.
3. Ensure building rules and regulations are followed throughout the facility by all patrons, security personnel, vendors, and caterers.  
4. Assist patrons with incoming inquiries and questions regarding the curling facility, event space, and Crooked Pint restaurant.
5. Communicate confidently and respectfully with staff, event guests, vendors, and building patrons.
6. Communicate with other Curling & Event Center staff in a timely manner regarding any needed changes to scheduled shifts and facility issues.
7. Maintain building cleanliness (glass, entry way, carpets, restrooms, etc.). Replenish restroom supplies as needed. Remove trash and recycling from Event Center receptacles.
8. Open/close the Event Center. Ensure all doors are properly secured when the facility is closed.
9. Provide detailed end-of-shift reports to direct supervisors at the completion of each shift.
10. Other related duties as requested or assigned.
    
    
    

Education and Experience

• High school diploma or GED equivalent
• Minimum 18 years of age 
• 1 year of customer service experience

Preferred Qualifications

• Post-secondary degree in hospitality 
• Previous hospitality, catering, or event rental experience 
• CPR/AED certified, or willing to obtain certification

Other Required Knowledge, Skills, and Abilities

• Flexibility to work a variety of hours including early mornings, evenings, nights, and/or weekends 
• Strong communication skills and the ability to communicate with people of diverse cultural backgrounds
• Ability to manage, monitor and assist with events that have a large number of guests (up to 300) 
• Basic audio-visual equipment knowledge, or willingness to learn
• Ability to adapt to a fast-paced environment and work safe, smart, and efficiently
• Ability to collaborate with team members to improve patron experience, operational efficiency, etc.
• Willingness to learn, ask questions, and share perspectives and ideas.

Equipment Used

• Vacuum
• Audio-Visual Equipment
• Chair Carts, stackable chairs 
• Table Carts, folding tables 
• Utility cart, flatbed cart, Dolly/2-wheel hand truck
• Cleaning equipment
• Broom & dustpan

Mental Effort

• Attention-to-detail
• Problem Solving 
• Act decisively and effectively
• Attention to safety and needs of guests
• Communicate with staff and public
• Plan or organize

Physical Requirements

• Stand for up to 8 hours at a time
• Walk several miles each event
• Bending, lifting, carrying, pushing, pulling
• Ability to setup/teardown tables and chairs
• Ability to life and/or carry up to 40 lbs.
• Basic custodial duties

Working Conditions

• Indoor & outdoor environment 
• Office/building environment
• Various weather conditions: wet, dry, hot, cold

Salary : $18 - $27