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Administrative Support Assistant

City of Clarksville
Clarksville, TN Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 2/10/2025
GENERAL STATEMENT OF JOB

This is the first of four levels in the Administrative Support series. Incumbents provide routine, standard clerical support to a department or function. Responsibilities may include answering the telephone and directing calls; providing routine customer service; maintaining an established filing system; running standard reports; entering data; accepting routine or standard payments; sorting and delivering documents; and operating standard office equipment.
SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions
  • Responds to requests for information from the general public, staff, and/or other interested parties; answers routine questions; directs callers/visitors to appropriate locations or staff.
  • Files documents alphabetically, numerically, or by other prescribed methods in established filing systems.
  • Prepares, reviews, and/or processes a variety of routine correspondence, logs information, paperwork, invoices, forms, and/or other related information in assigned area of responsibility; keys information into applicable spreadsheets and/or databases.
  • Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail; makes photocopies; and faxes documents.
  • Monitors and restocks office supplies and materials.
  • Runs standard reports in assigned area of responsibility.
  • Accepts standard payments and issues receipts.
  • Performs other duties of a similar nature or level
MINIMUM EDUCATION AND TRAINING

Education and Experience 
High School Diploma or GED equivalent.

License and Certifications
None
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED

Knowledge, Skills, and Abilities:

Knowledge of:
  • Modern office procedures and equipment;
  • Customer service principles;
  • Filing;
  • English language, grammar, and punctuation;
  • Basic filing systems;
  • Computers and related software applications.
Skill in:
  • Operating standard office equipment;
  • Maintaining records and files;
  • Data entry;
  • Using proper English, grammar, punctuation, and spelling;
  • Providing customer service;
  • Using computers and related software applications;
  • Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: 

  • Feeling: Perceiving attributes of objects, such as, size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
  • Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
  • Grasping: Applying pressure to an object with the fingers and palm.
  • Handling: Picking, holding, or otherwise working, primarily with the whole hand.
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. 
  • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles. 
  • Mental Acuity: Making rational decisions through sound logic and deductive processes.
  • Pulling: Using upper extremities to exert force to draw, haul, or tug objects, in a sustained motion.
  • Pushing:Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
  • Reaching: Extending hand(s) and arm(s) in any direction.
  • Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
  • Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  • Standing: Particularly for sustained periods of time.
  • Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerale degree and requires full motion of the lower extremities and back muscles.
  • Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.

Salary : $37,202 - $46,502

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