Administrative Support Records Clerk

This is a standalone position. Incumbents provide routine standard clerical support to a department or function. Responsibilities may include answering the telephone and directing calls; providing routine customer service; maintaining an established filing system; running standard reports; entering data; accepting routine or standard payments; sorting and delivering documents; and operating standard office equipment.

Essential Functions:

• Responds to requests for information from the public, staff, and/or other interested parties; answers routine questions; directs callers/visitors to appropriate locations or staff.

• Files documents alphabetically, numerically, or by other prescribed methods in established filing systems.

• Prepares, reviews, and/or processes a variety of routine correspondence, logs, information, paperwork, invoices, forms, and/or other related information in assigned area of responsibility; keys information into acceptable spreadsheets and/or databases.

• Collects and reviews data for accuracy and reasonableness.

• Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail; makes photocopies; and faxes documents.

• Monitors and restocks office supplies and materials.

• Runs standard reports in assigned area of responsibility.

• Accepts standard payments and issues receipts.

• Performs other duties of a similar nature or level.

• Performs other related work as required.

Education and Experience

• High school diploma or GED equivalent.

• No experience required.

License and Certifications

• None.

Knowledge, Skills, and Abilities:

Knowledge of:

• Modern office procedures and equipment.

• Customer service principles.

• Filing.

• English language, grammar, and punctuation.

• Basic filing systems.

• Computers and related software applications.

Skill in:

• Operating standard office equipment.

• Maintaining records and files.

• Data entry.

• Using proper English, grammar, punctuation, and spelling.

• Providing customer service.

• Using computers and related software applications.

• Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisors, the public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical Requirements:

The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required: 

• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Grasping: Applying pressure to an object with the fingers and palm.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound. 

• Kneeling: Bending legs at knee to come to a rest on knee or knees. 

• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles. 

• Mental Acuity: Making rational decisions through sound logic and deductive processes.

• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.

• Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.

• Reaching: Extending hand(s) and arm(s) in any direction. 

• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.

• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Standing: Particularly for sustained periods of time. 

• Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles. 

• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

• Visual ability 3: sufficient to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.

Salary : $45,220 - $67,829