Human Resources Intern (Temp) Part-Time

JOB SUMMARY
The Human Resources Division at the City of Cocoa is looking for a high energy, enthusiastic intern to work in a professional environment.  The Human Resources Internship provides an opportunity to gain hands-on experience in various HR functions within the public sector.  This internship will offer exposure to key areas such as recruitment life cycle, pre-employment assessments, talent acquisition analytics, compensation and benefits, employment and labor law, organizational and employee development, Workers’ Compensation, HR information systems (HRIS), employee relations, and diversity initiatives.  This role requires a high level of confidentiality, strong organizational skills, initiative, and independent judgment in completing assigned tasks. Work will be reviewed through meetings, reports, and evaluations of outcomes. The intern must demonstrate clear and professional communication with employees, citizens, elected officials, and representatives of both internal and external organizations.  The Human Resources Intern reports directly to the Human Resources Manager.

ESSENTIAL JOB FUNCTIONS

• Assist in maintaining personnel records, organizing files, and preparing HR-related documents while ensuring confidentiality and compliance with municipal policies.
• Support the hiring process by posting job openings, reviewing applications, and coordinating candidate communication.
• Help with onboarding new employees, preparing orientation materials, and responding to general HR inquiries from staff.
• Assist in researching and updating HR policies, ensuring adherence to labor laws, municipal regulations, and workplace standards.
• Assist in handling employee inquiries and supporting conflict resolution efforts by gathering information, drafting reports, and ensuring compliance with workplace policies and procedures.
• Support the coordination of employee training sessions, workshops, and professional development programs.
• Update and manage HR databases, track employee information, and generate reports as needed.
• Provide assistance in benefits administration, employee inquiries, and payroll-related documentation.
• Participate in HR initiatives, community outreach, and other programs supporting the City of Cocoa.
• Perform clerical duties such as drafting correspondence, handling mail, answering phone calls, and assisting with HR events.
• Provides information to other departments and the public, applying knowledge of department rules, regulations, and procedures.
• Works effectively with a variety of staff, other governmental representatives, and the public; deals tactfully and courteously with the public and maintains composure in difficult and/or stressful situations.
• Performs related work as required.

Knowledge, Skills and Abilities: 

• Good verbal and written communication skills.  

• Skill in the use of a variety of computer programs, including Microsoft Office and various office equipment. 

• Demonstrated problem solving skills.  Must be able to work independently and carry out assignments to completion with minimum instruction.  
• Should work well with other personnel and assist the public cooperatively and courteously.  
• Maintains a positive attitude and strong work ethic with a desire to learn.  Excellent customer service skills required.  Must exercise a high degree of confidentiality and integrity.

• Ability to communicate effectively both verbally and in writing. 
• Ability to conduct research, analysis, and develop reports, manuals, and/or presentations based on findings. 
• Ability to exercise a high degree of confidentiality and integrity.

PHYSICAL DEMANDS
The work is generally light and may require exerting up to 20 pounds of force occasionally, and or/up to 10 pounds of force frequently to move objects.  Additionally, the following physical abilities are required: 

• Dexterity: Primarily with fingers, as in picking, pinching, or typing.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand.
• Mental Acuity: Ability to make rational decisions.
• Reaching: Ability to extend hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Ability to communicate clearly, accurately and concisely through speech.
• Visual Acuity: Ability to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Hearing: Ability to hear and understand at normal speaking levels with or without correction. 
• Walking: Moving about on foot to accomplish tasks, as in an office environment.
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WORK ENVIRONMENT
Work is performed in a dynamic environment that requires the ability to be sensitive to change and responsive to changing goals, priorities, and needs.

Salary : $16