Administrative Assistant II - Travel Demand Specialist

Description / Position Overview

Administrative Assistant II - Travel Demand Specialist

The city of Colorado Springs is ready to welcome an Administrative Assistant II to the Public Works team! As an Administrative Assistant II, you will support the local Transportation Demand Management (TDM) services. TDM services are focused on decreasing single occupancy vehicle travel by promoting available alternative transportation modes among employers, commuters, residents, community organizations, schools, and other public agencies in the Pikes Peak Region.

This is a special at-will position funded by a FTA grant received by Transit annually.

• Assist in implementing strategies to encourage alternative modes of travel such as carpooling, vanpooling, transit, biking, and walking
• Lead Transit’s Metro Rides Program, including Vanpool, Carshare, School Pool, and Bike Locker Rental programs
• Foster partnerships with various stakeholder groups and develop service agreements
• Coordinate with employees and employers on commuter benefit programs
• Enhance MMT’s Travel Training and Travel Ambassador Programs. Develop and refine the program’s curriculum and materials
• Assist in strengthening community relationships creating public interest in alternative methods of transportation
• Inform current and prospective passengers of the benefits of alternative modes of travel, including those specifically offered by the MMT system
• Help manage contracts and agreements with key stakeholders
• Support marketing efforts to promote alternative modes of travel and engage with interested parties
• Coordinate with transportation providers in the state and region to encourage alternative transportation options
• Support the promotion of events and public meetings and encourage community participation
• Provide assistance and customer service to commuters, employers, schools and others about transportation options and offer support of development of their TDM programs
• Count farebox cash collections
• Count and refill Ticket Vending Machine cash
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

• Alternative transportation options, including local and regional transit and ridesharing systems
• Customer relations with problem-solving skills
• Microsoft Office and Adobe Suite computer programs
• Local geography and commute patterns

• Assist in creating and presenting informational materials to community members and stakeholders
• Strong written and verbal communication skills
• Research, craft, and deliver engaging information in a public setting
• Develop or support programs that meet community needs
• Interpret and apply rules and regulations in assigned program areas
• Ensure compliance with mandated policies, procedures, rules, and regulations
• Collaborate with diverse groups and stakeholders on TDM programs
• Attend public transit events and ride transit vehicles

Minimum Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three years of full-time, professional experience in a related field
• Possess, or obtain upon hire, and maintain a valid, non-probationary Colorado driver’s license not subject to restriction related to alcohol and/or drug violations or pending charges

We encourage all to apply!

Preferred Qualifications

• Experience in public transportation, urban and regional planning, transportation planning, public administration, or a related field
• Customer service or communication background

Additional Information

Please contact Jamie Garcia at Jamie.Garcia@coloradosprings.gov for any questions about this position.

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees’ unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.

Apply to Join Our Team

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password).

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position.

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page

You can view the status of your application on the City of Colorado Springs Careers page.

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