What are the responsibilities and job description for the Human Resources Supervisor position at City of Colorado Springs?
*This posting will remain open until the position is filled.
Human Resources Supervisor
Human Resources Supervisor
Are you a hands-on HR leader who enjoys leading people, solving problems, and building efficient processes? Do you get just as excited about delivering top-tier customer service as you do about hiring top talent? If you’re a people-first, process-savvy professional who’s ready to lead two powerhouse teams—this is your opportunity to make a lasting impact with the City of Colorado Springs.
About The Role
We’re looking for an HR Supervisor who brings energy, adaptability, and a collaborative spirit to lead two essential HR teams:
We’re looking for an HR Supervisor who brings energy, adaptability, and a collaborative spirit to lead two essential HR teams:
- HR Solutions Center (HRSC) – The Front Door of HR: This team is the first stop for employees, leaders, and HR partners. They handle Tier 1 HR support, meaning they manage high-volume, day-to-day needs while ensuring a consistent and exceptional customer experience. You’ll lead this team to deliver services in:
- Responding to employee inquiries and resolving Tier 1 issues
- Onboarding new hires and processing their benefits
- Managing personnel records and processing personnel changes
- Partnering with other HR functions (Organizational Development, Benefits, HRBPs, etc.).
- Recruiting – Attracting the Best to Serve the City - You’ll also lead a recruitment team that helps us find the people who will shape the future of our city. This includes:
- Building and executing proactive recruiting strategies to attract high-quality candidates.
- Leading and mentoring a team of recruiters through complex, high-volume, and executive level recruitments.
- Driving sourcing efforts and overseeing outreach with community partners.
- Championing the City's as an employer of choice.
Who We're Looking For
We are seeking an engaged leader who is:
- A strong HR professional and critical thinker – You know how to assess a situation and figure it out, even when there’s no playbook.
- A recruiting strategist – You understand the full talent lifecycle and will be comfortable coaching your team through high stakes and hard-to-fill recruitments.
- Service-minded – You understand that Tier 1 is the face of HR and must deliver with consistency, accuracy, and care.
- Calm under pressure – You’re at ease managing competing priorities and helping your team stay focused.
- Growth-focused – You help others succeed through coaching, feedback, and development.
- Bachelor’s degree from an accredited college or university with major coursework in a related area of study
- At least three years of increasingly responsible experience as an HR professional
- At least two years of supervisory experience
- Possess an HR Certification (Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or equivalent.
- Experience in a government or public sector HR environment.
- Hands-on experience with NeoGov, and PeopleSoft HR.
- Proficiency in Microsoft Office Suite including Excel.
Why Join Us?
At the City of Colorado Springs, we believe in building a workplace that attracts, retains, and develops top talent. If you're a visionary leader ready to work hard, drive change and make a meaningful impact, apply today and help us shape the future of HR!
Please contact Catherine Bustos at Catherine.Bustos@coloradosprings.gov for any questions about this position.
Salary : $91,477 - $109,816
