What are the responsibilities and job description for the Animal Control Officer position at City of Columbia, MO?
The purpose of this job is to enforce city, county, and state animal laws and ordinances, and assist citizens with animal-related needs, complaints, and questions.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
- Responds to and investigates animal control complaints including animal bites, neglect, or cruelty.
- Communicates with public regarding animal welfare and animal control laws and ordinances.
- Issues warnings, citations, and/or summons for animal-related offenses.
- Responds to calls for escaped pets to safely capture and transport to Humane Society to intake animals as necessary.
- Inputs and maintains data and case documentation.
- Regular attendance is a necessary and essential function.
- Performs other duties as assigned.
Supervisory Responsibilities
- No supervisory authority. Work may require providing guidance and training to others.
Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
- Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
- Interactions have limited impact on the organization in terms of time, money, or public/employee relations.
Fiscal Responsibility
- Position has moderate fiscal responsibility.
- May be responsible for the billing, collection and/or accounting of funds. May be responsible for the handling and balancing of cash.
Education and Experience - An equivalent combination of education, training and experience will be considered
- High School diploma or equivalent.
- Animal handling experience preferred.
Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:
- Animal behavior.
- Basic business English usage, including the meaning and spelling of words, rules of composition, and grammar.
- Relevant laws and regulations pertaining to city, county, and state animal-related ordinances.
- Common business software applications such as Microsoft Office.
Skill in:
- Applying active listening and asking questions for understanding.
- Typing and/or data entry with minimal errors.
- Providing high levels of effective customer service.
Ability to:
- Safely handle and capture aggressive, sick and/or injured animals.
- Maintain detailed and accurate records.
- Write and present reports.
- Render credible testimony.
- Comprehend, interpret and enforce animal control regulations.
- Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.
- Identify animal breeds and interpret animal behavior and body language.
- Regularly use a computer, software, phone and related office equipment.
- Ability to handle and count money collected for impoundment, boarding, microchipping, permit and licensing fees.
- To work on-call and respond at all hours of the day and night.
- Focus on tasks.
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment:
Office or similar indoor environment – Frequently or Often
Outdoor environment – Frequently or Often
Street environment (near moving traffic) – Frequently or Often
Confined Space – Sometimes
Vehicle – Frequently or Often
Right of way environment – Sometimes
Exposures:
Individuals who are hostile or irate – Frequently or Often
Individuals with know violent backgrounds – Sometimes
Extreme cold (below 32 degrees) – Frequently or Often
Extreme heat (above 100 degrees) – Frequently or Often
Communicable diseases – Frequently or Often
Fumes or airborne particles – Sometimes
Toxic or caustic chemicals or substances – Sometimes
Loud noises (85 decibels such as heavy trucks, jack hammers, construction) – Sometimes
Other: Aggressive animals – Frequently or Often
Office or similar indoor environment – Frequently or Often
Outdoor environment – Frequently or Often
Street environment (near moving traffic) – Frequently or Often
Confined Space – Sometimes
Vehicle – Frequently or Often
Right of way environment – Sometimes
Exposures:
Individuals who are hostile or irate – Frequently or Often
Individuals with know violent backgrounds – Sometimes
Extreme cold (below 32 degrees) – Frequently or Often
Extreme heat (above 100 degrees) – Frequently or Often
Communicable diseases – Frequently or Often
Fumes or airborne particles – Sometimes
Toxic or caustic chemicals or substances – Sometimes
Loud noises (85 decibels such as heavy trucks, jack hammers, construction) – Sometimes
Other: Aggressive animals – Frequently or Often
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- This position involves frequent exposure to unpleasant environmental conditions and/or hazards and majority of work is performed outside or with exposure to risk.
- Incumbents may be required to exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
- Incumbents frequently required to feel attributes of objects, grasp, push, drive, run, reach with hands/arms, stoop/crouch, climb/balance and operate mechanical equipment.
- This position requires clarity of vision, and ability to distinguish colors to identify animals.
Hours/Days
Friday – Tuesday 9:00 am – 6:00 pm
Starting Salary
$18.23/hr
Pay Grade
105
Number of Positions Available
1
Deadline to Apply
03/05/2025
Open Until Filled
No
Special Instructions to Applicants
Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
Salary : $18
