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Utility Services Specialist I

City of Columbia, MO
Columbia, MO Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 4/25/2025

The purpose of this job is to perform a variety of tasks to assist administration of city-wide water and energy conservation initiatives. Provides onsite verification for utility programs, energy assessments, public education, and community outreach to all ages on topics related to water and energy conservation and utility operations.

Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
  • Conducts home evaluations focused on residential water and energy conservation


  • Performs onsite verifications of equipment and materials for compliance with utility programs.

  • Develops and presents educational and customer outreach programs, and associated customer focused utility initiatives.

  • Acts as utility liaison to local organizations operating utility funded programs.

  • Regular attendance is a necessary and essential function.

  • Performs other duties as assigned.


Supervisory Responsibilities
  • Job has no responsibility for the direction or supervision of others.

Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
  • Interactions may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.


  • Interactions have limited impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility
  • Position has no fiscal responsibility.

Education and Experience - An equivalent combination of education, training and experience will be considered
Education and Experience

  • Associate’s Degree or 2 years of college in Energy, Education, Communication, Construction, Building Science, General Science or related field.


  • 1 year of experience in building science, construction or outreach/education.
Licenses or Certifications

  • Valid driver’s license.

  • Building Performance Institute (BPI) Building Analyst certification and/or BPI Healthy Homes Principles certificate preferred.


Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:

  • Building science and HVAC systems.


  • Common business software applications such as Microsoft Office.

  • Home energy modeling software.

  • Standard practices, methods, materials, tools, and equipment of building trades.

  • Safety standards and precautions related to working with electricity.

Skill in:

  • Communicating verbally and in writing to meet the needs of the audience.

  • Organizing and managing time effectively.

  • Developing and maintaining effective working relationships.

Ability to:

  • Recognize, analyze, and solve a variety of problems.

  • Apply logic and reasoning to evaluate the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

  • Provide high levels of effective customer service.

  • Maintain accurate records

  • Use a computer, software, phone and related office equipment.

  • Focus on tasks.

  • Ability to work on-call and respond within 30 minutes at all hours of the day/night.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment:
  • Office or similar indoor environment – Frequently/Often
  • Outdoor environment – Frequently/Often
  • Street environment – Frequently/Often
  • Vehicle – Frequently/Often


Exposures:
  • Individuals who are hostile or irate – Sometimes
  • Extreme cold (below 32 degree) – Sometimes
  • Extreme heat (above 100 degrees) – Sometimes
  • Fumes or airborne particles – Frequently/Often
  • Loud noises (85 decibels such as heavy trucks, jack hammers, construction) – Sometimes


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.


  • Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Hours/Days
8am-5pm Monday thru Friday

Starting Salary
$20.24/hr-$29.55/hr ($42,097-$61,461)

Pay Grade
106

Number of Positions Available
1

Deadline to Apply
03/10/2025

Open Until Filled
No

Special Instructions to Applicants

Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)

TTY: 711 (MO RELAY)

THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE

THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING

The City of Columbia participates in the federal E-Verify work authorization program

Salary : $20 - $30

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