What are the responsibilities and job description for the Community Service Officer position at City of Coon Rapids, MN?

Salary : $26.07 Hourly

Location : Coon Rapids, MN

Job Type : Part time

Job Number : 202500332

Department : Police

Opening Date : 02 / 10 / 2025

Closing Date : Continuous

Summary of Position

Are you currently enrolled in a law enforcement program, eager to gain exceptional experience with a phenomenal department and contribute to a supportive community? If so, we want to hear from you! Join us in making a difference and building a safer, stronger community together! The City of Coon Rapids is seeking responsible, highly motivated law enforcement students to serve as a part-time, Community Service Officer for non-sworn law enforcement duties in the office and the field. This position will qualify for Health and Dental benefits along with prorated paid time off. Works under the general guidance and direction of the Shift Commander to perform various non-criminal, police-related services of route difficulty in office and the field.

The City of Coon Rapids employs a great team of people dedicated and service centered! Our mission revolves around the understanding that only together, can we provide outstanding leadership and services that strengthen our community. Serving our Citizens and local businesses is essential in our work. Our vision is to strengthen our community with a respectful, collaborative, and innovative employee culture that values employee growth, personal balance, and contagious enthusiasm. Our core values include dedication to essentials such as trust, teamwork, innovation and commitment to excellence! No doubt we have something great here!

Applicants must be currently enrolled in a law enforcement program as a full-time or part-time student. Must possess valid Minnesota driver's license with good driving record. The position works day, evening and weekend hours as needed.

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A copy of your current law enforcement class schedule or transcript must be attached to be considered for this position.

The City of Coon Rapids is proud to be an Equal Opportunity Employer and actively seeks a diverse workforce that reflects the community we serve. The City welcomes, and encourages any qualified applicant to apply regardless of race, color, religion, familial status, sex (including pregnancy or related conditions, gender identity / expression, and sexual orientation), parental status, marital status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors or any other basis protected by law.

Essential Duties and Responsibilities

Essential duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them if the work is similar, related or a logical assignment to the position.

Receives and transmits messages over police dispatching radio.

Picks up stray animals and delivers to appropriate shelter.

Issues citations for animal ordinance violations and handles dog / cat bite follow-up procedures.

Maintains animal complaint related records.

Maintains police squad supply inventory.

Delivers police vehicles for maintenance and washing.

Maintains all police equipment and checks portable and squad radios for working order.

Delivers and picks up correspondence.

Provides escorts.

Assists police officers at the scene of accidents with traffic control.

Assist in towing situations.

Assists with traffic and radar surveys.

Enforces parking ordinances.

Responds to non-emergency calls for service as assigned by Central Communications.

Understands and appreciates the role, responsibilities and limitations of non-sworn personnel in the delivery of police services.

Follows oral and written instructions such as supervisor's work orders and equipment operation manuals.

Regular and reliable attendance during scheduled work hours and outside regular hours as necessary.

Provides effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and citizen customers.

Maintains positive professional working relationships with all staff levels, other jurisdictions and outside agencies, and the general public.

Performs essential position duties and responsibilities under the working conditions and physical demands described herein.

Performs other related functions as apparent or delegated.

Required Knowledge and Abilities

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Ability to capture and cage domestic and wild animals.

Ability to perform manual functions such as traffic direction and control.

Ability to collect and handle evidence and property in accordance with department procedures.

Ability to be detail oriented and follow through with tasks.

Ability to communicate tactfully on police radio in accordance with department procedures.

Ability to perform semi-strenuous duties.

Ability to perform duties with tact, diplomacy and discretion.

Ability to compose clear and grammatically correct documents, including initial complaint reports, supplements and citations.

Must have the ability to accept criticism and / or discipline; must be fair and unbiased; must strive to promote a cooperative atmosphere in the department; and must exhibit a positive attitude.

Ability to work cooperatively with City personnel, external vendors and the public.

Handles confidential information appropriately.

Ability to maintain a team and service oriented approach to work.

Qualifications and Other Information

MINIMUM QUALIFICATIONS :

A combination of training and experience substantially equivalent to the following :

High school diploma or equivalent.

Must be currently enrolled in a law enforcement program.

This is an internship program designed to provide students in the law enforcement program working exposure in a police department. The internship is limited to no more than four years.

Must possess strong communication skills and have an understanding and appreciation of the role, functions and responsibilities of a police department.

Must possess a valid driver's license and good driving record.

PHYSICAL DEMANDS :

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential duties of the job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, feel or operate objects, tools or keyboards; speak intelligibly, hear and read.

The employee is frequently required to stand, walk and reach with hands and arms.

The employee must frequently move, turn, lift and carry objects weighing up to 75 pounds.

Specific vision abilities required by this position include close vision, color vision, distance vision and depth perception.

Must be able to operate assigned equipment.

EQUIPMENT / JOB LOCATION :

Duties performed are typically outside in climatic extremes. When working in the office, this position will use common office supplies and equipment. Exposure to computer monitors in the office is typical. This position works closely with others.

CONDITIONS OF EMPLOYMENT :

Must comply with organizational and departmental policies.

Must possess a valid driver's license.

Evidence of continual law enforcement school enrollment is required for this position.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The City of Coon Rapids is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

For additional City benefit information please click the link below.

By checking yes below, you indicate you have thoroughly completed the City application, which includes providing all previous employers and reasons for leaving all past jobs. Incomplete responses or a response that refers us to "See Resume" or "See Previous Response" may disqualify your application. If you haven't thoroughly completed the application, you will need to go back and complete the information to be considered an applicant. Additionally, you acknowledge that you have completed the all of the supplemental questions. Failure to provide complete responses to all of the supplemental questions may negatively impact further advancement in the hiring process. I have read and understand the above instructions regarding my application.

In order to be considered for this position candidates must meet the minimum qualification which are listed below. Please review and answer - do you possess all the minimum qualifications?

High school diploma or equivalent.

Currently enrolled in a law enforcement program.

Valid driver's license.

What is your current educational status?

I have less than 1 year remaining

I have 1 year but less than 2 years remaining

I have 2 years but less than 3 years remaining

I have more than 3 years remaining

I am currently POST eligible

I have attached evidence that I am currently enrolled in a law enforcement program (such as a copy of your class schedule or letter from school's Registrar's Office). Not attaching proper documentation may disqualify you from the hiring process.

Do you possess a valid driver's license with a good driving record?

Do you have experience as a Police Reserve, Police Explorer or any other similar paid or volunteer positions with a Police Department?

Yes, I have less than one year of experience

Yes, I have one to two years of experience

Yes, I have more than two years of experience

I do not have this experience

Do you possess any paid or unpaid experience working with animals? (Not to include your own pets)

Less than 1 year of experience

1 year but less than 2 years of experience

2 years but less than 3 years of experience

3 or more years of experience

I don't have this experience

Where did you get your paid or unpaid experience working with animals? (Check all that apply)

Shelter / Humane Society (volunteer / employee)

Veterinary Hospital / Clinic (volunteer / employee)

Farm / Agriculture

Municipality

I don't have experience working with animals

Do you have in-person customer service or public contact experience?

Yes, I have less than 1 year of experience

Yes, I have 1 year but less than 2 years of experience

Yes, I have more than 2 years of experience

No, I do not have this experience

Are you eligible for veteran's preference points?The City of Coon Rapids operates under a point preference system, which awards points to qualified veterans to supplement their application. Ten points are granted to non-disabled veterans on open competitive examinations; 15 points are awarded if the veteran has a service connected compensable disability as certified by the U.S. Department of Veterans Affairs (USDVA).To qualify for preference for a competitive exam, you must have a passing score for the position and be a qualified veteran. Qualified veteran means a citizen of the United States or a resident alien separated from active duty under honorable conditions from any branch of the United States armed forces : 1) after having served on active duty for 181 consecutive days; OR2) by reason of disability incurred while serving on active duty; OR3) who has met the minimum active duty required as defined by Code of Federal Regulations, Title 38, Section 3.12a; OR4) who has active military service certified under section 401, Public Law 85-202.Active military service must be certified by the United States Secretary of Defense as active military service and a discharge under honorable conditions must be issued by the Secretary. Veterans preference may be used by the surviving spouse of a deceased veteran and by the spouse of a disabled veteran who, because of the disability, is unable to qualify. You are ineligible to receive points if are were divorced from the veteran or were widowed and have remarried.Claims must be made on this application and documentation submitted within seven days of the application deadline for the position for which you are applying. The information you provide will be used to determine your eligibility for veteran's preference points. You are not required to supply this information, but we cannot award veteran's preference points without it. You must submit a copy of the "Member Copy 4" of your DD214 or other military documents to substantiate the service information requested. Additional preference is awarded to qualified disabled veterans. Disabled veterans must also supply a letter from the United States Department of Veterans Affairs. Spouses applying for preference must supply the "Member Copy 4" of the veteran's DD214 and the veteran's letter from the United States Department of Veterans Affairs or proof of death.Documentation must be within seven days of the application deadline. If your supporting documentation is not submitted within seven days of the application deadline, Veterans Preference Points will not be awarded.

No, I am not requesting Veterans Preference Points

Yes, Honorably Discharged Veteran (attach the "Member Copy 4" of the DD214 or other documentation verifying service to substantiate the services information requested to this application)

Yes, Honorably Discharged Disabled Veteran (attach the "Member Copy 4" of the DD214 or other documentation verifying service to substantiate the services information requested AND letter from USDVA verifying active duty disability to this application)

Spouse of Honorably Discharged Disabled Veteran (attach the "Member Copy 4" of the veteran's DD214 or other documentation verifying service to substantiate the services information requested AND letter from USDVA verifying active duty disability to this application)

Widow of Deceased Veteran (attach veteran's "Member Copy 4" of the DD214 or other documentation verifying service to substantiate the services information requested AND proof of death to this application)

Widow of Deceased Disabled Veteran Who Was Disabled at Time of Death (attach the "Member Copy 4" of the veteran's DD214 (or other documentation verifying service to substantiate the services information requested, letter from USDVA verifying active duty disability, and proof of death to this application)

Required Question

Salary : $26

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