What are the responsibilities and job description for the Intern - City Manager's Office position at City of Crystal Lake?
Working in the City Manager's Office, this position is responsible for a variety of routine and complex administrative and technical tasks in the administration of the City government. This work includes basic office administration, project management, program research and analysis, public relations, as well as general assistance directly related to the professional needs and operation of the City Manager's Office. Nature of the work performed requires a professional manner in all dealings with the public and City and department staff. Work requires the exercise of considerable judgment, initiative, and discretion.
Some essential job functions include:
Assist with development of correspondence, agenda packets, and other forms of information and materials for distribution throughout the organization.
Prepare a variety of studies, reports, and related information for decision-making purposes.
Assist in the development of short and long range plans; gather, interpret, and prepare data for studies, reports and recommendations; coordinate activities with other departments and agencies as needed.
Work with management team members to periodically evaluate work procedures, training programs, and workflow; study and recommend policies and procedures to improve efficiency and effectiveness of operations.
Provide effective and efficient customer service, and promote and maintain responsive community relations. Answer general questions from the public concerning City matters and, when directed, participate in the investigation and resolution of difficult and sensitive citizen concerns.
Manage and maintain the document management system for the City Manager's Office by ensuring all required documents are scanned, recorded in appropriate folders, and are retained as per the state record retention requirements.
Maintain quality control of all work by reviewing and inspecting output for accuracy and professionalism.
Assist with document imaging efforts, maintains records for the City; maintains related spreadsheets and databases.
Stay current with best practices, technology and trends in government communication.
The successful candidate must possess excellent verbal and written communication skills. The candidate must have proven skills in using various social media tools and have proven technical skills in various software applications including Microsoft Office Suite and website content editing and management. The candidate must also have outstanding organizational and time management skills, and be detail oriented with multi-tasking capabilities in a fast-paced environment. Excellent customer service skills, including the ability to deal tactfully with the public and a high level of integrity in dealing with confidential and sensitive information is essential.
It is anticipated this position will work 20 hours per week mid-May through mid-August. Hours are flexible, however will be during business hours.
Hourly rate is $19.00.
Final offers of employment are subject to successful completion of background check and drug screen. Qualified individuals interested in being considered for the position should submit an employment application, available at www.crystallake.org and attach a letter of interest with resume.
This position will remain open until filled. Applications will be considered as received.
The City of Crystal Lake is an Equal Opportunity Employer.
Salary : $10 - $19
