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Investigative Support Specialist (Dallas Police)

City of Dallas, TX
Dallas, TX Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 4/28/2025
Welcome to the City of Dallas!
The City of Dallas is one of the largest employers in the DFW Metroplex.
We offer growth opportunities and a chance to make a difference in our community.
What do we offer?
A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.
Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.
Job Summary
Performs a wide range of non-sworn investigative support duties, within a specialized areas of the Police Department,such as welfare fraud, economic crime, hazardous materials and environmental crimes, bad check crimes, insurancefraud, child abduction, homicide, sexual abuse, spousal or elderly abuse, and criminal and civil process serving.

Job Description

Overview
The Investigative Support Specialist performs a wide range of non-sworn investigative support duties, within a specialized area of the Police Department.
Essential Functions
1 Provides support to Investigators that conduct difficult investigations of economic crimes, hazardous materials and environmental crimes, bad check crimes, insurance fraud, homicide, and child abduction crimes, spousal, sexual and elder abuse; interviews complainants, witnesses, and defendants to collect and document information and record official statements in support of the investigation bureau and prepares routine investigative reports.
2 Reviews case files, and extracts information useful to the investigation; collects, organizes, and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts.
3 Identifies and locates witnesses, victims, suspects, and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals; assists in transporting witnesses, suspects, and victims.
4 Explains Police Department investigation policies and procedures to citizens and witnesses.
5 Prepares and maintains records and reports; maintains computerized databases related to the assigned investigative activities.
6 Sends and receives teletype printouts; operates radio, mobile telephone, and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information.
7 May photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings.
8 Conducts field investigations and interviews for the purpose of welfare fraud prevention and explains program fraud prevention requirements and reviews case files.
9 Collects and documents information and statements and prepares written reports.
10 Performs any and all other work as needed or assigned.
Knowledge, Skills & Abilities
1 Knowledge of a wide variety of the functions of a law enforcement agency. Duties include research, retrieval, retention, and transfer of evidence.
2 Knowledge of variety of interviewing techniques; research methods and techniques; and of investigative techniques.
3 Knowledge of police functions, laws, rules, evidence collection and court procedures.
4 Knowledge of the functions, laws, rules, and procedures of the specialized Unit within the Department.
5 Ability to understand, interpret conflicting laws, rules and regulations related to functions of the Police Department.
6 Ability to read, analyze, interpret and understand a wide variety of civil and criminal court cases.
7 Ability to apply laws, rules and regulations related to the assigned investigative area; perform the wide range of routine, non-sworn investigative duties.
8 Ability to interview members of the public, suspects, witnesses and victims of crimes to extract and document pertinent information; prepare clear and concise reports.
9 Communicating effectively verbally and in writing.
10 Establishing and maintaining effective working relationships.
11 Must be able to pass an extensive background check.
12 All employment offers are contingent upon successful completion of both a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, which involves fingerprinting.

MINIMUM QUALIFICATIONS
EDUCATION:
  • Associate degree in any field.
EXPERIENCE:
  • Three (3) years in the support of crime/compliance investigation in one or more of the following:
  • Writing reports
  • Conducting interviews
  • Collecting documents
  • Preparing evidence for court presentations
EQUIVALENCIES:
  • High school diploma or GED plus five (5) years of the required experience will meet the education and experience requirements.
  • A bachelor's degree in business, social, physical or forensic science fields plus two (2) years of required experience will meet the education and experience requirements.
  • A master's degree or higher in a specified field will meet the education and experience requirements.
  • A bachelor's degree or higher in any field other than those stated above plus three (3) years of the required experience will meet the education and experience requirements.
LICENSES:
  • Valid driver's license with good driving record.
OTHER REQUIREMENTS:
  • Must pass an intensive background investigation and drug test.
  • No FELONY or class A MISDEMEANOR convictions.
  • No Class B MISDEMEANOR convictions within the last ten (10) years.
  • No drug or domestic violence related convictions.
  • Cannot currently be on deferred adjudication for any felony, class A or class B misdemeanor.

Salary Range

$24.39 - $27.71

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
City of Dallas is an Equal Opportunity Employer and values diversity at all levels of its workforce.

Welcome to the City of Dallas!

The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community.

Questions? Contact our recruiting departments:

Civil Service - civilserviceinfo@dallascityhall.com
Talent - Acquisition hrtalent@dallas.gov

Salary : $24 - $28

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