Assistant Director of Risk and Safety

Summary

This requisition expires on October 24, 2024, but may close earlier if the position is filled prior to the expiration date.

Responsible for the management and direction of the City of Denton’s self-insured risk and safety programs oversight and direction of the third-party claims administration for workers’ compensation, in-house liability claims. Establish and execute strategic operating plans in accordance with the City of Denton’s mission, vision, policies, and objectives.

Essential Functions and Other Important Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Collaborate with the Human Resources Director to sustain, promote, and grow departmental programs and services.
• Participate in strategic planning and preside over meetings, as needed.
• Oversee the Risk Management and Safety program implementations; identify opportunities for improvement, create and implement solutions, and evaluate program changes to ensure continuous improvements that resolve problems.
• Consult with supervisors and employees on various issues and concerns; assist them with making the most appropriate decision in compliance with Federal, State, and Local laws and regulations, as well as City of Denton policies.
• Establish and monitor key performance indicators (KPIs); cascade performance measures for supervised areas to assess performance from the department to the individual level.
• Research and stay abreast of developments, amendments, and changes in laws affecting risk management and safety; educate staff and make recommendations for changes to policies and procedures to ensure compliance.
• Manage insurance policies by establishing and coordinating coverages with insurance brokers and carriers; ensure appropriate insurance coverages and plan design, including risk identification, coverage analysis, negotiation, procurement, and loss prevention.
• Oversee the evaluation of City contracts and recommendations for appropriate insurance requirements; coordinate with management and the City Attorney's Office in resolving risk management issues, particularly those related to insurance claims and settlements.
• Oversee and provide direction on the City's self-adjusting general liability claims program including reviewing claims, claims recovery, and subrogation; compile and analyze data on claims, recommend corrective action and provide direction and oversight to staff.
• Promote risk management and safety techniques and strategies. Manage loss control by reviewing and analyzing loss and claim activity reports and determining appropriate responses and future preventive measures or training; provide complex risk-management consultation to executive and departmental staff.
• Procure, negotiate, and administer applicable third-party contracts, with City Manager or City Council approval, and manage activities of third-party vendors and consultants.
• Serve as the liaison to all internal and external stakeholders with risk management and safety program issues and agreements, including serving on various committees; act as next-level escalation for issues for which staff is unable to resolve.
• Organize committee meetings, including but not limited to, determining the time and place, drafting, and delivering correspondence, and conducting appropriate follow-up meetings.
• Facilitate and lead interdepartmental teams to accomplish program, and/or special project(s) to meet established objectives/goals.
• Research, gather data, analyze, and prepare reports, graphs, charts, presentations, and other materials to effectively communicate information to employees, City management, commissions, and the City Council.
• Establish and execute a communication plan. Establish expectations and hold self/leaders accountable for division meetings and training sessions; coordinate routing reporting and routinely communicate results and feedback with internal and external stakeholders.
• Act as Human Resources Director, in their absence

SUPERVISORY/BUDGET RESPONSIBILITIES

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Human Resources, Public or Business Administration, or related field; and,
• Five (5) years’ experience in risk management, safety, occupational health, environmental safety, or related field; and,
• Texas Claims Adjuster License; and,
• Current certification in one (1) or more areas in Risk Management and/or Safety; and,
• Three (3) years’ experience in a supervisory capacity,

OR

• Any combination of related education, experience, certifications, and licenses will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Knowledge of Federal, State, and Local Government laws and regulations regarding, safety and risk management and compliance.
• Skill at the intermediate level with applicable Microsoft Office 365 products and other software systems necessary to complete work.
• Skill for ensuring continuous improvement in processes, relationships, and cost savings.
• Skill in developing and implementing organizational structures, procedures, and technology.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions to problems that maintain compliance.
• Skill in judgment and creativity in decision-making; considering the relative costs and benefits of potential actions and select the most appropriate one.
• Ability to gather and analyze data, draw conclusions, and present data and other information in a clear and logical manner.
• Ability to organize and coordinate work, maintain attention to details and quality, and meet deadlines.
• Ability to communicate effectively, in both oral and written forms, as appropriate for the needs of the audience.
• Ability to motivate, mentor, train, and manage teams through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to handle records and complex situations of a confidential nature.
• Ability to maneuver comfortably through complex policy, process, and people-related organizational dynamics.
• Ability to maintain strong interpersonal relationships with internal and external stakeholders.
• Ability to support controversial positions, negotiation of sensitive issues and/or important presentations with customers, citizens and co-workers while maintaining poise.
• Ability to work independently to direct multiple work streams while balancing competing priorities with attention to detail.
• Ability to perform all job duties in a manner that is consistent with the City of Denton’s core values.

CONDITIONS OF EMPLOYMENT

• Must pass a drug test, criminal history background check, and social security number verification.
• Must possess and maintain valid Texas Claims Adjuster License.
• Must possess and maintain certification in Risk Management and/or Safety.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, vision, coverage in addition to life and disability insurance plans?
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT

City of Denton is an equal opportunity employer. It is City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA

This job description is not an employment agreement, contract agreement, or contract. Management has exclusive right to alter this job description at any time without notice.