IT Project Manager

Responsible for managing, coordinating, implementing, validating, and completing specific IT projects ensuring consistency with the City's IT strategy, service-level commitments, and goals.ESSENTIAL FUNCTIONS 
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
DUTIES

• Record detailed customer requirements, constraints, and assumptions to establish the project deliverables.
• Collaborate with stakeholders to identify and/or acquire resources, coordinate team and/or third-party service effort, define objectives, and monitor progress and quality control to achieve project goals. 
• Draft and submit budget proposals; recommend subsequent budget adjustments, as needed.
• Conduct initial project kick-off meeting(s) with all stakeholders to start the project and review overall project plan.
• Communicate project expectations to project team members and stakeholders in a timely and clear fashion.
• Monitor, assess, and determine need for additional project staff and/or consultants; ensure the appropriate personnel resources are identified for the project cycle.
• Create, track, and forecast changes in project budgets.
• Monitor overall progress and burn rate of resources; initiate corrective action, as needed.
• Identify and manage project dependencies and critical path; apply change control and configuration management processes, as needed.
• Assist with managing project risks; identify, develop, and implement contingency plans to achieve project success.
• Plan and schedule project timelines and milestones using appropriate tools; meet with stakeholders to assure the overall direction and integrity of the project.
• Conduct a post-project evaluation review, assess how the project was managed and provide recommendations for future project process improvements. 
• Develop, maintain, and provide requirement documentation, process reports and end-stage assessments; create proposals and presentations, as needed.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None. 

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Computer Science, Information Systems, Business Administration, or related field; and,
• Six (6) years’ experience in project management, or related field,

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of project management principles, practices, techniques, and tools, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of Information Technology Infrastructure Library (ITIL) and IT Service Management (ITSM).
• Knowledge of the terminology, principles, and methods utilized within the Information Technology field.
• Knowledge of business solutions, such as Document Management, CRM, Business Web Technology.
• Knowledge of project management software tools, such as Microsoft Project Server and Microsoft Project, Microsoft desktop operating systems, and Microsoft Office suite.
• Knowledge of project risk management techniques.
• Skill in organizing resources, establishing priorities, and establishing schedules.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the advanced level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Ability to maintain an awareness of potential interdependencies with other projects and navigate the impact to meet deadlines.
• Ability to adapt and apply appropriate technical and quality strategies and standards.
• Ability to listen to customers' needs and formulate project requirements.
• Ability to focus on business strategy and agility and accurately assess and address risk.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate,mentorand trainthroughdirect and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.
• Must attend and successfully complete the City’s Defensive Driving Course (DDC) as soon as possible after employment (if required to drive City vehicle or personal vehicle for City business).
• Must possess and maintain a Project Management Professional (PMP) Certification.
  
• Must meet civilian hiring standards of the Denton Police Department.

SAFETY 

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS 

• Safety Sensitive (Subject to random drug testing): No.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, as needed. 
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic 
• Paid Vacation Days and Paid Holidays
• Retirement Plan 

EEO STATEMENT 
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity. 
  
This job description is not an employment agreement, contract agreement, or contract.  Management has the exclusive right to alter this job description at any time without notice.

Salary : $111,280 - $126,000