What are the responsibilities and job description for the IT Project Manager position at City of Dothan, AL?
Description
The IT Project Manager position is a member of the IT Leadership Team responsible for leading and managing a team of IT project management professionals. This position plans and manages all information technology project phases, including defining project scope, timeline, and budget.
Major Duties
- Leads and manages information technology projects. Performs enterprise-wide project management and implementation support. Participates with vendors and project teams in detailed technical requirements and design discussions.
- Conducts research and business analysis to identify software options that best meet user/customer needs. Develops software, hardware, security recommendations, and system requirements based on project analysis, IT division, and customer input.
- Defines project objectives, vision, scope, goals, deliverables, and expectations in coordination with customers. Gains project team agreements and understanding to maintain project goals and costs.
- Develops detailed project work plans, project estimates, and resource plans. Reports regularly to customers, stakeholders, and team members on project milestones, deliverables, dependencies, and risks.
- Assists customers with Requests for Information (RFI) and Requests for Proposal (RFP) requirements, timelines, vendors, project budgeting, funding, and software selection options to fit business needs and desires. Ensures an appropriate balance between cost and benefit for current and future needs.
- Conducts project meetings and leads project teams from original concept through final implementation. Teams may consist of members from various departments and IT team members across other divisions.
- Serves as a single point of contact and interface for impacted project areas, including end users from various departments and within the other IT divisions.
- Provide post-implementation cross-training to handoff end-user support to the appropriate IT division.
- Develops project management workflow, methods, and processes for the project management division.
Escalates high-priority issues to resolution. Tracks other issues to ensure implementation workarounds. Mitigates impact on the project scope, budget, and timeline.
- Negotiates and manages vendor contracts, project execution, and transition to maintenance agreements. Ensures the statement of work specifies and meets customer needs, desires, and budget parameters. Verifies vendor specifications and determines where prerequisites are met or exceeded.
- Advises and consults with other city departments concerning IT projects.
- Assists and makes recommendations related to planning and setting IT project standards. Establishes best practices, recommends policy, and documents procedures.
- Manages and supervises team personnel and projects; trains, assigns, directs, supervises, evaluates, and disciplines personnel.
- Develops, recommends, and administers IT project management systems.
- Performs related duties as determined by the IT Director.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION
- Knowledge of NIST SP 800 publications and related standards.
- Knowledge of CJIS requirements.
- Knowledge of IT audit, IT risk, systems administration, network, and application security concepts.
- Knowledge of regulatory compliance requirements and risk management.
- Knowledge of project management principles.
- Knowledge of Information Technology Project Management.
- Knowledge of managing IT projects using Agile methodologies (Scrum, Kanban, etc.).
- Knowledge of project management tools such as JIRA, Confluence, or similar tools.
- Knowledge of personnel management principles and practices.
- Skill in organizational management, including attention to detail and multitasking.
- Skill in problem-solving, prioritizing, and planning.
- Skill in interpersonal relations.
- Skill in oral and written communication.
- Ability to maintain a professional rapport with direct reports, coworkers, and upper management.
- Ability to manage multiple projects concurrently.
- Ability to adapt to a fast-paced and changing environment.
SUPERVISORY CONTROLS
This position reports to the Information Technology Director regarding department goals and objectives. The supervisor reviews work through conferences, reports, and observation of department activities.
GUIDELINES
Guidelines include industry best practices, state and local requirements and statutes, vendor and technology standards and manuals, and department and city policies and procedures. These guidelines require judgment, selection, and interpretation in application.
COMPLEXITY/SCOPE OF WORK
- The work consists of varied management, supervisory, and technical duties. Frequent changes to technology contribute to the complexity of the position.
- The purpose of this position is to manage city information technology projects. Successful performance helps ensure the efficiency and effectiveness of city operations.
CONTACTS
- Contacts are typically with coworkers, other city personnel, vendors, contractors, representatives of other organizations, local IT professionals, and the general public.
- Contacts are typically to exchange information, motivate people, negotiate matters, resolve problems, and provide services.
PHYSICAL DEMANDS/ WORK ENVIRONMENT
- The work is typically performed at a desk or table or intermittently sitting, standing, walking, bending, crouching, or stooping. The employee frequently lifts light and occasionally heavy objects, climbs ladders, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.
- The work is typically performed in an office.
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position has direct supervision over assigned personnel.
Minimum Qualifications
- Graduation from an accredited* college or university with an Associate’s degree in Information Technology, Computer Science, Management Information Systems, Project Management, or closely related field; and
- Six (6) years recent experience managing enterprise-level Information Technology project responsibilities (i.e., defining project scope and goals, determining and communicating potential risks, defining the systems and technology required, creating detailed schedules, building and maintaining budgets, organizing assigned resources, and setting milestones); and
- Two (2) years recent experience negotiating and managing Information Technology vendor contracts, project execution, and transition to maintenance agreements.
- Five (5) years recent government/municipal experience in delivering Information Technology project(s) preferred.
- Graduation from an accredited* college or university with a Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, Project Management, or a closely related field preferred.
- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Program Management Professional (PgMP), or other Project Manager certification preferred.
Accredited through an agency recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).
CONDITION OF EMPLOYMENT/PROMOTION/DEMOTION/TRANSFER:
Employees are required to complete the Certification of Understanding & Condition of Employment/ Promotion/Transfer/Demotion form (Personnel department) and the Information Technology Support Services Employee Confidentiality Agreement (IT department). [See condition(s) for details.]
NECESSARY SPECIAL REQUIREMENTS
- Possession of a valid driver's license and acceptable driving record. (PBA 9/10/01)
- Employees are required to complete the Certification of Understanding & Condition of Employment/Promotion/Transfer/Demotion Form (Personnel department).
- Employees are required to complete the Information Technology Support Services Employee Confidentiality Agreement (IT department).
- Employees in this position are fingerprinted within 30 days of hire/promotion/transfer/demotion.
- An applicant for this position is subject to various background investigations up to and including a criminal, credit, past employment, and reference checks.
- An applicant for this position is subject to extensive background checks (since the age of majority) to determine eligibility and ensure requirements are met for this position.
- Employees in this position are required to complete and pass the Criminal Justice Information System (CJIS) security training and exam every two (2) years after the initial training.
- Employees in this position must pass a criminal background check every five (5) years after initial/pre-employment.
- Employees are required to submit to Drug and Alcohol testing in accordance with the City of Dothan policy, which includes pre-employment and random tests for the duration of employment in this position. (PBA 8/13/12)
- Must meet the City of Dothan’s employment physical standard, which includes drug/alcohol testing.
Application / Examination
Qualified applicants will be evaluated based on training and experience as documented on their application. This evaluation will comprise 100% of their final grade.
Applicants with a disability who feel they need accommodation should contact the Personnel Department in writing on or before the closing date of this advertisement by emailing jobs@dothan.org.
An Equal Opportunity, Affirmative Action Employer
The City of Dothan provides a diverse package of benefit programs:
- Vacation: 12 Vacation Days per calendar year
- Holidays: 12 Paid Holidays per calendar year
- Medical and Dental Insurance: Offered through Blue Cross/Blue Shield of Alabama. Rates vary based on coverage selected
- Retirement Plan: Administered through the Retirement Systems of Alabama
- Life Insurance: Administered through Unum Life. No cost for eligible employees
- Military Leave: up to 21 working days per calendar year with Military Orders
- Direct Deposit: Employees may elect to have their payroll check deposited directly into their bank account
- Employee Health Clinic: Industrial Nurse on duty for work related injuries and minor illnesses
Other benefits include: Cafeteria plan, Credit Union, Deferred Compensation plans, Employee Assistance Program, Physical Fitness Program, Jury Duty Leave and more.....
Note: All benefits are subject to eligibility requirements. Individuals are responsible for any related fees or charges that may apply.
