Team Lead (Park Operations)

Primary Focus

• Provides daily guidance of field operations within the Division of Public Service
• Acts as a field Team Lead for work duties and guides crews in the performance of maintenance activities
• Oversees projects and prioritizes assignments in relation to daily operations, including park maintenance, turf management, cemeteries, playgrounds, ponds and irrigation/fountains, and special events support
• Coordinates pest and turf management activities and provides customer service for cemetery lot sales

Given the nature of this classification's duties/responsibilities, this position has been designated as non-exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.  

Please note: The scheduled work days for this role will change throughout the year as follows:

• November-March: Monday-Friday, 6:30am-3:00pm 
• April-October: Thursday-Monday, 6:30am-3:00pm

• Performs daily guidance of park maintenance operations, including turf and pest management, cemeteries, playgrounds, ponds and irrigation/fountains, snow events, special events, hardscaping, wildlife management, waste management, and other divisional needs
• Provides input for park operations that include planning, training, and support; provides informal feedback for full-time and seasonal employees to staff and/or the Operations Administrator
• Provides feedback on Operating budget (e.g. supplies, equipment, inventory, etc.) and Capital Improvement budge, operations expenditures, preventative maintenance, and existing and future projects
• Provides customer service for cemetery lot sales, inquires and complaints; coordinates burial logistics as well as locates plots, graves and aisle ways by way of physical tools
• Performs logistical tasks utilizing computer software to create, receive, and/or close work orders, input data on completed work assignments, keep routine documentation, and create reports; monitors use of equipment and material inventory
• Operates a variety of motorized vehicles and specialized mechanical/electrical equipment and hand tools based on the functions necessary to perform specific jobs; ensures all equipment is in good operating order and well maintained
• Responds to "quick response" situations; serves in "on call" status to respond, work and/or lead maintenance staff during special events, police requests, and citizen complaints regarding service issues
• Coordinates and implements City of Dublin's signature events, community events, and daily rentals; coordinates set up and tear down, waste management, staffing, vendor relations, and safety issues
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or GED and consider experience in park maintenance, athletic fields, playgrounds, turf management, irrigation, cemetery operations, or any equivalent combination of education and experience
• State of Ohio Commercial Applicator's License, General Aquatic, Industrial Vegetation Control, and Turf Pest Control licenses, or the ability to obtain licenses within six months of appointment
• Knowledge of computer data entry and software programs
• Working knowledge of pond management and aquatic management
• Working knowledge of installation and operation of aerators/founds, including electrical hazards and abatement and code regulations pertaining to aerators and fountains
• Ability to understand, interpret and utilize advanced irrigation, pond management, electrical installations and construction plans and drawings preferred
• Considerable knowledge of the occupational hazards and safety of the work, with emphasis on special precautions and equipment required of the crew(s) to which assigned
• Ability to communicate effectively, both verbally and in writing

Physical Requirements

• Ability to operate standard office equipment in the performance of essential functions (e.g. personal computer, copier, fax telephone)
• Ability to move, lift and otherwise manually transfer equipment and supplies weighing up to 35 pounds, and up to and exceeding 50 pounds with mechanical assistance
• Ability to maneuver over and under equipment and in small work areas while performing essential functions
• Ability to work in extreme weather conditions
• Ability to demonstrate dexterity in the use of hands and feet 
• Ability to work under emergency conditions in support of fire and police operations
• Ability to perform tasks requiring stooping, bending, climbing ladders and stairs, and working on roofs

Other Requirements

• Demonstration of the following core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service
• Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is regarded as an essential requirement of this classification
• Compliance with training directives established by supervisory/managerial personnel
• Adherence to all applicable Federal and State safety laws, rules, and regulations and City safety policies/procedures

Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Interpersonal Savvy: Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

Motivating Others: Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of them; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel their work is important; is someone people like working for and with.

Organizing: Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Peer Relationships: Can quickly find common ground and solve problems for the good of all; can represent their own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.

Self-Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

Salary : $71,750 - $73,750