What are the responsibilities and job description for the Marina Manager - Temporary 2025 Term position at City of Dubuque, IA?
Position Summary
GENERAL SUMMARY: Under supervision of the Parks & Recreation Business Development Manager (BDM) and/or Division designee, the Marina Manager will directly supervise, plan, direct and coordinate activities of marina workers for the Port of Dubuque Marina which includes management functions, such as purchasing, accounting, and personnel work; and perform other duties as assigned. The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values equity, problem solving, and the development of partnerships; to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.
- Work will include weekends, evenings and holidays.
Job Duties
- Answer customer questions about goods or services.
- Greet and assist customers, patrons, or visitors.
- Supervise dock attendants.
- Lead and enforce operational policies.
- Examine condition of property or products on an ongoing basis.
- Monitor sales activities; inventories of products or materials; work areas to provide security; and market conditions or trends.
- Assist Underground Storage Tank (UST) manager by monitoring fuel tank levels and reports.
- Train personnel in all areas of the daily operations.
- Assign duties or work schedules to employees.
- Maintain records of sales or other business transactions.
- Set up and continuously reevaluate merchandise displays.
- Clean work areas; and equipment, boater shower suites, and public restrooms.
- Sell products or services.
- Prepare financial reports.
- Order stocks of merchandise or supplies.
- Operate cash register point of sale and customer reservation systems; food and concessions equipment.
- Verify ages for customers purchasing alcohol and tobacco products.
- Ensure health and sanitation procedures are followed.
- Stock and rotate inventory.
- Perform start-up and closing procedures; and other dock duties.
- Process deposits.
- Assist boaters with docking and fueling.
- Work with BDM to coordinate sales campaigns.
- Work with BDM to develop marketing plans or strategies.
KNOWLEDGE, SKILLS AND ABILITIES:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Training - Knowledge of principles and methods for training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Service Orientation - Looking for ways to help people.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Technology - Knowledge of applicable word processing programs and social media (Microsoft Office, online reservation systems, Facebook, twitter, etc.).
Qualifications
REQUIRED QUALIFICATIONS:
- Must be 18 years old.
- Provide proof of current (free) Iowa Program for Alcohol Compliance Training (IPACT) certification or ability to get IPACT certified prior to first day of work.
- Provide proof of current (free) Iowa I-Pledge certification or ability to get I-Pledge certified prior to the first day of work. The goal of I-PLEDGE is an increase of voluntary compliance with the state's tobacco, alternative nicotine and vapor products laws through education and enforcement.
- Ability to obtain an Iowa Underground Storage Tank (UST) Class C Operator certificate (free) in the first week of work. (Will be trained by BDM, an Iowa Class A/B Operator).
- Available to work between April 1 through October 31.
PREFERRED QUALIFICATIONS:
- Experience in customer service, sales, retail or similar field.
- Supervisory experience.
Supplemental Information
SUPERVISORY STATUS: Functional
FLSA STATUS: Exempt
RESIDENCY REQUIREMENT: Employee shall establish their principal place of residence within fifty (50) miles of their place of employment as soon as practical after appointment, but within two years of their date of employment or appointment.
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
