What are the responsibilities and job description for the Park Fee Collector - Temporary 2025 Term position at City of Dubuque, IA?
Position Summary
GENERAL SUMMARY: Under supervision, assist patrons at park entrance by performing duties, such as collecting park entrance fees, checking passes, assisting in providing directions, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones; and perform other duties as assigned.
The ideal candidate possesses the ability to follow a management philosophy that is input oriented and values equity, problem solving and the development of partnerships; and to work effectively as a member of a team; and desires to be part of an organization that values service, people, integrity, responsibility, innovation and teamwork.
Job Duties
- Greet customers, patrons, or visitors.
- Sell park passes.
- Collect park entrance fees.
- Prepare receipt records.
- Provide attraction or event information to patrons; and patrons with directions to attractions.
- Clean facilities or work areas.
- Resolve customer complaints or problems.
- Maintain supply or equipment inventories.
- Verify patron or staff credentials.
- Assist individuals with special needs.
- Monitor environment to ensure safety.
- Keep time card and other records.
KNOWLEDGE, SKILLS AND ABILITIES:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Social Perceptiveness - Understanding people's reactions.
- Speech Clarity - Speaking clearly.
Qualifications
MINIMUM QUALIFICATIONS:
- Must be at least 18 years of age.
- Possession of a high school diploma or its equivalent.
- Must be able to work nights and weekends.
PREFERRED QUALIFICATIONS:
- Experience in bookkeeping or general office work, including cash register use.
- Experience working with the public.
Supplemental Information
SUPERVISORY STATUS: None
FLSA STATUS: Non-exempt
Our Commitment to You
We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.
