What are the responsibilities and job description for the Unhoused Response Coordinator position at City of Duluth?
SUMMARY/PURPOSE
To coordinate the City’s response to unsheltered homelessness, in partnership with other City departments. To support the City’s efforts to prevent, prepare for, and respond to persons who are experiencing unsheltered homelessness through the planning, coordination, and execution of various strategies. The position will be in the field administering direct response to homeless encampments and other persons experiencing unsheltered homelessness.
SUPERVISION RECEIVED
For both one-of-a-kind and repetitive tasks, the supervisor makes specific assignments that are accompanied by clear, detailed, and specific instructions. Incumbents work as instructed and consult with the supervisor.
SUPERVISION GIVEN
Does not supervise.
This posting is for an Unhoused Response Coordinator (URC) with a specific focus on opioid and unhoused encampment coordination, education, and enforcement. The URC will coordinate the City’s response to unsheltered homelessness, in partnership with other City departments and community stakeholders. This position will support the City’s efforts to prevent, prepare for, and respond to persons who are experiencing unsheltered homelessness through the planning, coordination, and execution of various strategies. The position will be in the field administering direct response to homeless encampments and other persons experiencing unsheltered homelessness. In addition, this position will develop educational programs for delivery to citizens, business groups, landlord groups, and others to discuss safe clean-up procedures, connect the community with resources, and address community complaints. The ideal candidate for this position is someone who is well organized, enjoys working with a wide variety of people in both indoor and outdoor settings, and is an effective communicator. Preferred experience in social work, education, or lived experience of homelessness.
This position is embedded within the Life Safety Division of the Duluth Fire Department.
Please note that supplemental questions will be used to assist in scoring/reviewing your application.
1. Perform street outreach work, including interacting with persons experiencing unsheltered homelessness, making referrals to housing and shelter.
2. Coordinate the response to unsheltered homelessness among city departments, including Life Safety, Duluth Police Department, Parks Maintenance, and others that have a role in the City’s homeless response system to identify and coordinate services that the City can directly provide to persons experiencing unsheltered homelessness, including outreach, health services and sanitation services.
3. Facilitate weekly meetings to increase communication and ensure caseloads are manageable and assist with any questions or training needs.
4. Work with homeless shelter providers, and other regional partners on unsheltered homeless response, to inform outreach coordination and outreach activities.
5. Prepare and present information related to data on unsheltered homelessness and street outreach outcomes.
6. Prepare and present education and community outreach related to opioid use and sharps disposal.
7. Coordinate community grant funding related to opioid education and clean-up.
8. Prepare relevant material for outreach presentations.
9. Represent the City in meetings about unsheltered homelessness with key stakeholders, including elected officials, staff from partner organizations, community members, and people with lived experience of homelessness.
10. Consult with other agencies as necessary for the enforcement of applicable ordinances and regulations relating to building, housing, and zoning.
11. Maintain complete and accurate records of all inspections and daily records of all activities, and prepare information for monthly reports.
12. Enforce regulations, ordinances, and codes regarding the accumulation of solid waste, rubbish and abandoned property including response to complaints and investigation.
13. Coordinate response to complaints concerning encampments to include scheduling cleanups.
14. Be an effective team member by exhibiting self-motivation, supporting other employees in handling tasks, interacting effectively and respectfully with others, showing a desire to contribute to the team effort, accepting assignments willingly, and completing tasks within agreed upon timelines.
15. Other duties may be assigned.
Education & Experience Requirements
A. Associate's Degree in social work, human services, mental health services, affordable housing, or public policy or a related professional field and two (2) years of working with people experiencing homelessness or substance abuse; OR a minimum of four (4) years of related education and/or full-time, verifiable professional experience.
License Requirements
A. Possess and maintain a valid Minnesota Class D driver's license or privilege.
Education/Experience Review (100% of scoring process; 70 pass point): Applicants meeting the minimum qualifications will be rated based on the type (relatedness) and extent of their education and experience as documented on their application and/or supplemental questionnaire. Applicants who pass this exam will have their names placed on an eligible list for this classification.
Salary : $62,559 - $73,678
