What are the responsibilities and job description for the Facility Operations Assistant - Eagan Civic Arena position at City of Eagan, MN?
Salary : $22.24 Hourly
Location : Eagan Civic Arena
Job Type : Seasonal / Temporary
Job Number : 02112025.1
Department : Parks and Recreation
Division : Civic Arena
Opening Date : 02 / 11 / 2025
FLSA : Non-Exempt
Job Description
Facility Operations Assistant - Eagan Civic Arena
Pay : $22.236
Part-time Recurring (Year-round), Not Benefit Eligible, Non-Exempt
The City of Eagan is hiring a Facility Operations Assistant for the Eagan Civic Arena!
In this part-time role, you'll be the go-to person when full-time staff are away, ensuring that every guest enjoys an exceptional experience. You'll lead a dedicated group of part-time staff, oversee exciting events, and help create memorable moments for our community. If you're passionate about customer service and thrive in a collaborative environment, we want to hear from you!
If you are looking to gain experience in any of the following professions, this might be great work experience for you :
Recreation or Sports Management
Education
Facilities Management
Business Leadership and Training
Why Pick Eagan? Because we're not just co-workers, we're a community. We value different viewpoints and experiences, all to make Eagan the ultimate place to be.
Schedule & Hours :
Up to 20 hours per week, with a schedule that includes evenings, weekends and holidays.
Application Deadline : Open until filled
Essential Position Functions
- Oversee the Eagan Civic Arena (building and grounds) to maintain a clean and safe environment for all users
Manage part-time building staff, ensuring they are completing tasks and following established policies and procedures
Serve as the primary on-site contact person for customers, events, room rentals & vendors. This includes handling any conflicts in a professional and courteous fashion
Assist guests in the registration for recreational programs and activities, and in the reservation of facility rental spaces
Maintain working knowledge of all building operations : ice resurfacing, pro shop, meetings / events, concessions, programs & services
Responsible for end of day deposits and financial reports
Ensure the completion of light maintenance including but not limited to : room set-up and take-down, general cleaning (windows, floors, spills, tables, chairs, vacuuming, clean surfaces in rest rooms and locker rooms, restock paper products, pick up outside litter and snow removal when needed) on a nightly / daily basis
Coordinate and implement any recreational program or activity and assist in any city-wide events as assigned
Complete on-going facility program evaluations, injury reports, damage reports and equipment or supply request forms
Open and close the building as scheduled
Act as emergency coordinator according to emergency action plan when necessary
Operate the ice resurfacer and maintain ice surface.
Other duties as assigned
Minimum Qualifications
High school diploma or equivalent (G.E.D.)
Valid driver's license
Two-year ice maintenance experience.
One year of direct customer service experience in an environment that is highly visible and active
Six months supervisory experience
Must be able to lift / move 50 pounds
Things that may help you be successful in this role
More than one year of direct customer service experience in an environment that is highly visible and active
More than six months supervisory experience
Current CPR and first aid training and / or certification
Experience operating a skate sharpening equipment
Working Conditions and Expectations :
Specific vision abilities required include close vision, distant vision and peripheral vision
Frequently lift and / or move up to 50 pounds
The employee may occasionally climb a ladder, operate a lift, and operate a vehicle with multiple hand and foot operations
Must have the ability to walk on the ice surface
Must be able to perform all essential position functions under the working conditions as described
Must be self-motivated and a hard-working individual
Located in the Twin Cities metro area, Eagan is home to about 68,000 people. The City operates under a Council-Administrator form of government, employing 250 regular full-time employees, and up to 400 seasonal and part-time employees. Regarded as a great place to live, work and play, the City of Eagan prides itself on exceptional customer service and employs a stable workforce with experienced and professional staff. Areas of employment include finance, engineering, law enforcement, fire safety, parks and recreation, forestry, public works and utilities, community development, sports and fitness, arts and preschool education, etc. Visit our website to learn more at !
The City of Eagan is an Equal Opportunity Employer
This position is not eligible for benefits.
As a public employee with the City of Eagan, you may become eligible to participate in the Minnesota Public Employees Retirement Association (PERA). For more information on MN PERA pension or to determine eligibility, visit
If you are a retiree currently receiving PERA pension payments, please contact Human Resources at
Are you 18 years of age or older?
Do you have a high school diploma or G.E.D.?
Do you have a valid driver's license?
Scheduled shifts includes evenings, weekends and holidays up to 20 hours per week. Are you able to work these shifts?
Do you have the ability to perform all essential positoin functions under the working conditions as described in the job posting? Including but not limited to; ability to lift / move 50 pounds, climb a ladder, operate a lift, operate a vehicle with multiple hand and foot operations, ability to walk on the ice surface, etc.
How many years of ice maintenance experience do you have (i.e., operating a resurfacer such as a Zamboni)?
How much direct customer service experience do you have in an environment that is highly visible and active?
Briefly describe your customer service experience (NA for none).
How much experience do you have supervising part-time and / or seasonal employees
Briefly describe your supervisory experience (NA for none).
Are you currently certified in CPR and First Aid?
Have you completed at least one year of college coursework in recreation, education or a related field OR at least 2 years of equivalent work experience in recreation, education or related field.
Please list all degrees received as well as the name, location, and course of study of all colleges, universities, and technical / vocational schools attended (NA if none).
Do you have experience operating a skate sharpening equipment?
Do you have previous experience working in an Arena or Community Center setting?
Do you have previous experience with light maintenance? Examples may include room set-up, general cleaning, snow removal, etc.
Do you have pervious experience handing payments, daily deposits, and financial reports?
Describe your experience with handling payments, daily deposits, and financial reports.
Required Question
Salary : $22,236
