Human Resources Program Coordinator

The City of El Mirage Human Resources Department is Hiring!  

The City of El Mirage is seeking a highly skilled and experienced Human Resources Program Coordinator to join our team. The ideal candidate will have a strong understanding of public sector Human Resources (HR) practices, a demonstrated ability to manage multiple HR projects and priorities, be highly motivated and detail-oriented, possess excellent communication and interpersonal skills, and thrive in a fast-paced environment with competing priorities. 

Under general supervision, this position coordinates, manages, and engages in professional and technical human resources projects and functions, including but not limited to HR information systems, leave administration, workers' compensation, employee relations and employee engagement functions, organizational development, and training. 

JOB CLASSIFICATION SUMMARY

Job Classification Title: Program Coordinator

Working Title: Human Resources Program Coordinator 

FLSA Status: EX  

Safety Sensitive: No        

Pay Grade: 120

Full-time, Benefits Eligible position 

New Hire Salary Range: $68,073 - $75,724 annually  
Salary Range: $68,073 - $95,308 annually

This job classification description is intended to be generic in nature and not an exhaustive list of all duties, responsibilities, and requirements. The essential duties and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned as determined by the City of El Mirage. 

This is the fifth level in a six-level Program Administration classification series devoted to providing professional-level program coordination and analysis. Incumbents work independently as journey-level professionals in their assigned areas of expertise. Work includes collaborating across the organization to address program needs and development.

DISTINGUISHING CHARACTERISTICS

Organizational Role: Professional

Supervision Exercised: None; Supervisor as assigned.

Budget Authority: Gathers/Compiles; Prepares/Administers

Competency Rank(s): N/A

The following is intended to describe the core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the City’s needs.

• Oversees Human Resources information systems (HRIS) and projects; coordinates, analyzes, and manages technology solutions and related activities; works with vendors and staff to resolve issues. This position requires a proactive approach to identifying opportunities for system improvements and implementing best practices.
• Acts as primary contact for employee relations issues, conducts investigations, and resolves complex employee issues and work-related employee complaints or concerns. 
• Administers the City’s employee leave programs and accommodation requests, performs case management, and oversees the process for employees returning from family and medical leave, workers’ compensation, or other leave(s). 
• Plans, organizes, and develops workplace training programs and materials and conducts or coordinates training. 
• Serves as the Secretary to the Public Safety Personnel Retirement System (PSPRS) Police and Fire local boards; schedules meetings, prepares meeting agendas and minutes, and administrative functions. 
• Conducts special projects and research as assigned; coordinates related activities with other departments and City staff.
• Counsels supervisors and employees regarding human resources matters, interpreting policies and procedures. 
• Prepares complex reports, presentations, and documents.
• Researches and analyzes data and prepares projections and trends.
• Maintains complex records, statistics, and database information.
• Provides training to City staff, as assigned.
• Assists with budget development and procurement processes, as assigned.
• Performs related work as assigned.

KNOWLEDGE

• Principles and practices of program administration and project management.
• Principles and practices of the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and Workers’ Compensation, as assigned. 
• Principles and practices of group facilitation and building consensus.
• Principles and practices of conflict resolution.
• Principles and practices of modern public personnel administration, as assigned.
• Business methods, principles, and practices.
• Principles and methods of qualitative and quantitative research, as assigned.
• Principles and applications of critical thinking and analysis.
• Best practices, trends, and emerging technologies.
• Applicable federal, state, and local laws, codes, and regulations (based on assignment).
• Strong verbal and written communication skills, presenting findings clearly and effectively.
• Ability to serve as an objective and independent reviewer, making decisions based on thorough analysis.
• Applicable operating policies and procedures.
• Modern office technology.
• Software or computer applications required for assignment.
• Techniques and methods for organizing, prioritizing, assigning, and monitoring work as assigned.
• Practices and methods of coaching and leading the work of others, as assigned.

SKILLS

• Overseeing program implementation and adherence to quality assurance and standards.
• Providing program management, organization, and logistics direction.
• Interpreting, monitoring, and reporting financial/program/project information and statistics.
• Providing consultation to City staff and/or the public.
• Monitoring compliance with applicable policies, standards, regulations, and/or contracts.
• Facilitating group discussions and building consensus using persuasive reasoning.
• Identifying program or process-related deficiencies and implementing solutions.
• Researching industry trends, solutions, and best practices.
• Reading, analyzing, evaluating, interpreting, and summarizing written materials and statistical data.
• Preparing complex reports, forms, policies, and procedures.
• Coordinating and facilitating training; creating training documentation.
• Coordinating deadlines and prioritizing competing demands; supervising, training, coaching, and evaluating staff performance, as assigned.
• Providing attention to detail and accuracy.
• Negotiating and conflict resolution.
• Providing effective customer service.
• Using assigned tools and equipment, including computer applications.
• Communicating and understanding to communicate complex concepts and requests to others.

Education and Experience: 

Bachelor’s degree in a related field and 4 years of related Human Resources experience; or an equivalent combination of directly related education and experience.

Certifications/Licenses: 

• Arizona Class D Driver’s License.

CONTINUING EMPLOYMENT REQUIREMENTS

• Maintain all certifications/licenses required at job entry and within the specified timeframe.

ADA INFORMATION

Type of Work:   

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical Requirements: 

The following physical activities are essential to the performance of the job: talking, hearing, seeing, and repetitive motions.

The following physical activities may be performed, but are not essential to the job:  kneeling, crouching, pulling, lifting, grasping, feeling.

Work Environment/Conditions: 

Work is performed primarily inside an office environment. Some assignments require driving and intermittent periods outdoors. There is none to infrequent exposure to adverse environmental conditions.

The City reserves the right to consider only the most qualified applicants for the succeeding examination processes. Application and review (Training and Experience Evaluation) and Interview. Appointment subject to successful completion of pre-employment background examinations.
 
When advised, reasonable accommodations will be made for a qualified applicant with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation.
 
The City of El Mirage is an Equal Opportunity Employer.

Salary : $68,073 - $75,724