Homeless Services Analyst – Limited Duration

General Statement of Duties

The Community Development Division is hiring a limited duration Homeless Services Analyst to perform a variety of analytical and project management duties supporting the City of Eugene’s Homeless Services Team.

The Homeless Services Analyst will deploy sensitive relationship skills and keen analysis to support the City’s diverse shelter programs for people experiencing homelessness. The position will work collaboratively with the Homeless Services Team, multiple external partners and service providers, internal City partners across the organization, Lane County’s Human Services Division, and other community-based organizations to leverage community assets toward better outcomes for people experiencing homelessness. The successful candidate will enjoy providing excellent public service to the community, thrive in a team environment, contribute to innovative strategies and collaborative problem-solving, apply critical thinking skills to complex issues, share our commitment to mitigating the impacts of homelessness and improving outcomes for people experiencing homelessness, and demonstrate a high degree of adaptability to a dynamic and fast-paced work environment.

Application Deadline: Friday, March 14, 2025 at 5 p.m. P.T.
Accepting Online Applications Only

Information on How to Apply

Classification: Management Analyst

Salary: $40.93 - $53.20 hourly, 30 hours/week

Department, Division: Planning and Development Department/ Community Development

Position Information: Non-Represented, Non-exempt

Work Location: 99 W 10th Avenue, Eugene, OR. Must reside in the state of Oregon and be able to report onsite for work as needed. Hybrid work option available with supervisor approval.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM with flexibility per business need.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as benefits packages.

Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see “Supplemental Information” at the end of the posting for more information.

: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

About Limited Duration Position

• This Limited Duration position could last up to 6 months per business need.
• If you are a current Limited Duration employee, you will not have rights back to your Limited Duration position.
  • Limited Duration employees are at-will and do not have a probationary period.

Examples of Duties Performed - Duties may include but are not limited to the following

• Manages and provides contract development and oversight, as well as administrative and budgetary coordination and support for all City-supported shelter programs; this includes monitoring program expenditures and funding allocations as well as program compliance
• Develops and maintains relationships with numerous social service providers, internal stakeholders, and external partners in the community
• Compiles, analyzes, and reports both quantitative and qualitative data related to homelessness and City supported shelter programs, and prepares data and information for program evaluation and internal and external communications purposes
• Coordinates with internal stakeholders across the organization as necessary on homelessness efforts
• Evaluates and reports on Homeless Services program efforts and provides presentations to City leadership, City Council and community groups
• Participates as a member of the Eugene Shelter Consortium and supports the work of the group with agenda setting, meeting facilitation, note taking, and gathering and presenting information
• Facilitates meetings with internal and external stakeholders
• Provides program support for evolving list of Homeless Services Team programs and projects
• Provides policy analysis and support for local, state and federal policy related to homelessness, such as analysis of proposed bills in the Oregon Legislature
• Helps develop new programs related to homelessness, informed by stakeholder engagement, best practices from other areas, consistency with organizational policy direction
• Performs related and other duties as assigned

To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification: Management Analyst

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

Minimum Qualifications:

Education

Bachelor’s degree in public policy, public administration, social work, behavioral or public health, housing studies or related field. Relevant experience can be considered in lieu of degree in related field.

Experience

Two (2) years of recent professional experience in program management, policy analysis, human/social services, local government program administration or any professional experience related to the duties of the position.

Background

Must pass a background check.

The ideal candidate will have the following knowledge, skills, and abilities

Knowledge

• Program and project management practices.
• Budget preparation and program administration practices.
• Basic principles and ethics related to working with marginalized populations and individuals experiencing homelessness.
• Diversity and equity principles.
• Contract provisions and processes.
• Research and data analysis methods, techniques, and procedures.
• Latest trends and research on homelessness.
• Applicable computerized systems, including Excel, and office practices and procedures, including a variety of standard office equipment.

Skills and Abilities to:

• Design and execute projects in support of a more integrated service system for individuals experiencing homelessness.
• Develop relationships inside and outside the organization characterized by a high degree of trust.
• Communicate clearly and concisely to both technical and nontechnical audiences, including people experiencing homelessness, both orally and in writing.
• Learn about complex systems, do research, and interpret data.
• Analyze problems, identify alternative solutions, forecast potential impacts of proposed actions and implement recommendations in support of goals.
• Interpret and apply relevant codes, regulations, and program/department information in making work decisions or in providing information to others.
• Incorporate the perspectives and consider the impacts of a project on multiple communities including communities of color, low-income communities, and other marginalized communities.
• Build relationships with and engagement opportunities for people experiencing homelessness and other marginalized communities to advance our commitment to equity. This includes but is not limited to communities of color, low-income communities, people experiencing disabilities, and the elderly.
• Translate ideas into reports or narratives that resonate for different audiences.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform a variety of complex program, analytical and administrative duties with minimal supervision.
• Learn the operation, policy, and procedures of the department.
• Prepare a work plan and coordinate the work of a project team.
• Handle various and conflicting work assignments.

Supplemental Information

Bilingual Pay Benefit

This benefit compensates non-represented employees up to 5% of their base salary. To qualify for bilingual pay, the employee must demonstrate fluency in an eligible language and pass a language proficiency test that is administrated by the City’s Employee Resource Center division.

Non-Represented Retirement Program

Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS). In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

From January 1, 2020, through December 31, 2034, most retirees may work for a PERS-participating employer for an unlimited number of hours while continuing to receive their pension benefit based on HB 2296. If you have questions about your specific situation, including any restrictions to hours, please refer to the PERS: Work After Retirement.

What to Expect from our Selection Process

Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations. PLEASE NOTE: Once the posting closes, the process can take 4-6 weeks to complete.

Diversity, Equity, and Inclusion

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

Incompliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.