IT Tech Assistant I (Part-Time)

Description

Join our dynamic team of IT professionals and make a lasting impact on our city! We are working on over 100 various projects, some of which include creating an art walk portal, geotagging hiking trail locations and features, and identifying amenities available at each of our parks. Additionally, we support over 200 software applications; the selected individual will develop a high-level understanding of our software applications by supporting the Business Systems Division through implementation and maintenance, providing direct support to our software users, troubleshooting service issues, and delivering excellent customer service. The City of Fairfield’s IT Department is a busy, professional, and innovative place to work for an individual who wants to apply their skills and gain more knowledge using some of the most popular enterprise software.

Minimum Qualifications

Information Technology Assistant I

• One (1) year experience performing complex and specialized customer support tasks, using standard desktop applications such as Microsoft Office and Internet browsers is required.
• Education equivalent to graduation from high school is required. Technical, college or business school course work in computer science, business applications, telecommunications, or a closely related field, is highly desirable.
• Possession of a valid Class C California Driver's License is required.

Examples of Duties

For the complete job description please visit: https://www.governmentjobs.com/careers/fairfield/classspecs

Knowledge & Abilities

THE SELECTION PROCESS:
Based on the information provided in the application documents, the best-qualified applicants will be invited for further examination. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the examination may consist of an application screening, written and/or practical exam, oral interview, or any combination.

HOW TO APPLY:

Candidates must submit an online application via NeoGov/Governmentjobs.com by 5:00 p.m. of the closing date. If you have any difficulties submitting your online application, please call NeoGov's Applicant Support Line at (855) 524-5627.

Mac users please note: To ensure compatibility, please use Google Chrome and ensure iOS settings are up-to-date.

If you feel you will need a reasonable accommodation for any portion of the testing/interview process, please contact Human Resources at (707) 428-7394 at least 1 week prior to the application deadline or examination date.

REFERENCE CHECKS:

The City utilizes an electronic reference check process to gather references of candidates referred to an eligibility listing. Do not list your current supervisor in the “References” section of your application if you do not want them contacted prior to receiving a conditional job offer. Please note that if you include your current supervisor in the “References” section of your application, they may be contacted at any point in the recruitment process, without prior notification to you.

Candidates are encouraged to notify anyone they list in the “References” section to help ensure a timely response. When listing references, please identify persons who can assess your professional qualifications in the context of the workplace. Examples include former colleagues/supervisors, mentors, etc. If you have limited or no work experience, you may identify personal references familiar with your qualifications that correlate to workplace experiences. Examples include teachers, volunteer coordinators, mentors, etc.

The City of Fairfield is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism.