What are the responsibilities and job description for the Meter Reader Coordinator position at City of Fort Lauderdale, FL?
Coordinates and trains employees in activities related to meter reading and water billing and monitors meter reading vendor contractors.
ESSENTIAL JOB FUNCTIONS
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
- Trains Meter Reader/Serviceworkers in the inspection of existing properties under various stages of construction through completion to determine proper charges for water, sewer, storm water, and sanitation billing
- Coordinates the work of assigned staff; prepares, delegates, and reviews work assignments; provides guidance on more complex activities
- Coordinates the meter-reading activities of private contractors to maintain a consistent monthly billing cycle for utility account customers
- Verifies cooling towers and coordinates with Water Billing Office for credits
- Prints meter reading reports and creates various service orders based on meter reading report inquiries
- Troubleshoots problems with meter reading software/hardware; corrects errors concerning service order software/hardware
- Maintains records on completed field service orders
- Conducts inspections and investigations to determine compliance with applicable municipal ordinances; explains and interprets regulations to owners and occupants of residential and commercial establishments
- Explains department billing procedures and requirements to utility customers; resolves internal and external complaints
- Performs special investigations as requested from the Water Billing Office, upper management, City Manager’s Office, and other departments
- Ensures compliance with safety regulations and standard operating procedures
- Skills with using IPad, handheld tools and metering systems.
- Updates customer accounts with water meter information
- Performs related work as required
JOB REQUIREMENTS & WORK ENVIRONMENT
- High School Diploma or G.E.D. equivalency.
- At least three (3) years of experience working with water meters. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education.
- If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form(J-204)to the online application.
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.
HOW TO APPLY/ VETERAN INFORMATION
Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.
The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.
Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form(J-204)to the online application.
