What are the responsibilities and job description for the Account Clerk II position at City of Fortuna (CA)?
JOB
Under the administrative supervision of the Finance Director and general direction of the Finance Officer Supervisor to perform account and statistical recordkeeping work in connection with the maintenance and processing of a variety of records; to enter data and set up records for utility accounts, and business licenses; to take payments and issue receipts at a public counter; to answer and route incoming telephone calls; to interact with the public by responding to various inquiries and requests; to perform office assistance assignments; and to do related work as required.Account Clerk II is the full-time, entry level position in the Account Clerk class series. Incumbents have responsibility for a variety of account and statistical recordkeeping assignments, responding to customer needs at the public counter, and answering and routing incoming phone calls. Job assignments are performed with some guidance and supervision with the expectations that incumbents have the ability to ask questions and seek direction as needed in completing tasks. Work is performed under the administrative supervision of the Finance Director and general direction of the Finance Office Supervisor. Job assignments are performed with minimal guidance and supervision with the expectations that incumbents have the ability to choose among alternatives in completing tasks. Work is typically performed in a general office environment.
EXAMPLE OF DUTIES
Performs assignments required for the administration of the City’s Finance department, including entry of data for City utility services, business licenses, and other charges; takes payments at a public counter and helps customers with problems; prepares daily cash reports and enters information into a computer system; sorts incoming mail and prepares daily outgoing mail; answers and routes incoming phone calls; assists with the preparation of financial and statistical reports; may assist with the compilation of budget information; learns the policies and procedures of the City Finance Department; performs a variety of general office assistance assignments; provides information to others; operates office and computer equipment.
SUPPLEMENTAL INFORMATION
High School Diploma or GED required. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the requisite knowledge and abilities would be one year of responsible office assistance, preferably including background in maintaining financial and statistical records such as would be done by an Account Clerk I/II working for the City of Fortuna.
Under the administrative supervision of the Finance Director and general direction of the Finance Officer Supervisor to perform account and statistical recordkeeping work in connection with the maintenance and processing of a variety of records; to enter data and set up records for utility accounts, and business licenses; to take payments and issue receipts at a public counter; to answer and route incoming telephone calls; to interact with the public by responding to various inquiries and requests; to perform office assistance assignments; and to do related work as required.Account Clerk II is the full-time, entry level position in the Account Clerk class series. Incumbents have responsibility for a variety of account and statistical recordkeeping assignments, responding to customer needs at the public counter, and answering and routing incoming phone calls. Job assignments are performed with some guidance and supervision with the expectations that incumbents have the ability to ask questions and seek direction as needed in completing tasks. Work is performed under the administrative supervision of the Finance Director and general direction of the Finance Office Supervisor. Job assignments are performed with minimal guidance and supervision with the expectations that incumbents have the ability to choose among alternatives in completing tasks. Work is typically performed in a general office environment.
EXAMPLE OF DUTIES
Performs assignments required for the administration of the City’s Finance department, including entry of data for City utility services, business licenses, and other charges; takes payments at a public counter and helps customers with problems; prepares daily cash reports and enters information into a computer system; sorts incoming mail and prepares daily outgoing mail; answers and routes incoming phone calls; assists with the preparation of financial and statistical reports; may assist with the compilation of budget information; learns the policies and procedures of the City Finance Department; performs a variety of general office assistance assignments; provides information to others; operates office and computer equipment.
SUPPLEMENTAL INFORMATION
High School Diploma or GED required. Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the requisite knowledge and abilities would be one year of responsible office assistance, preferably including background in maintaining financial and statistical records such as would be done by an Account Clerk I/II working for the City of Fortuna.
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