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Licensing and Permit Coordinator

City of Fridley
Fridley, MN Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/15/2025
As the first point-of-contact for the Community Development Department, this position performs customer service and general administrative tasks, including processing licenses and permits, scheduling building inspections, and assisting in other functions, as needed.  This position requires public contact with local businesses, contractors, government agencies, and the general public.

Expectedhiring range: $28.43 - $30.33
1. Provides customer service in-person, telephone and e-mail as first point of contact.

a.Assists in resolving questions and concerns for customers, contractors, staff and other agencies.

2. Processes, routes for approval, and issues business licenses and permits.

a.Assures accordance with related ordinances, regulations, and established procedures. 

b.Calculate and process fees for contractors.

c.Researches and verifies records of contractors. 

d.Issues or renews business licenses in accordance with the City Code. 

3. Researches, compiles, creates, and maintains information related to business licensing, building permitting, and other Community Development-related topics. 
4. Enters data, records, payments, and other information into permitting and licensing software system.
5. Enters, scans, and maintains data and electronic files related to licensing, permitting, and other Community Development functions for record retention purposes.      
6. Prepares and proofs reports for new construction and each of the basic trades for submission to city staff, management, and other agencies.
7. Collects and processes payments, processes invoices, reconciles receipts, and produces and proofs daily revenue reports for submission to the Finance Department.
8. Provides administrative support for the Department, including data entry, preparation of correspondence and mass mailings, compiling data and reports, and similar          tasks.
9. Coordinate with staff for approval or denial of licenses and permits. 
10.Schedule building inspections in coordination with Building Inspection Division staff. 
11. Reviews and responds to simple data requests related to Community Development functions.
12. Performs other duties as assigned or apparent.

Minimum Qualifications:

  1. High School diploma or equivalent.
  2. Three years’ work experience, including customer service and administrative assistance.   
  3. Experience and proficiency with Microsoft Office Suite.

 

Desired Qualifications:

  1. Knowledge of database software used to Process licenses and permits.
  2. General knowledge of construction, building, maintenance, etc.
  1. Knowledge of modern office administration practices and procedures. 
  2. Working knowledge of computers and electronic data processing.  
  3. Knowledge of English, spelling, grammar, punctuation and vocabulary.
  4. Ability to maintain confidentiality and exercise appropriate judgment in the release of information.
  5. Ability to perform arithmetic computations accurately and quickly.
  6. Ability to communicate effectively verbally and in writing.
  7. Ability to provide professional customer service with tact, diplomacy, and the exercise of sound judgment.
  8. Ability to handle multiple tasks and priorities effectively.
  9. Ability to handle a variety of assignments under moderate supervision within standard operating procedures.
  10. Ability to perform standard procedures and tasks using basic analytical ability.

EEO/ADAAA

The City of Fridley will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, disability, age, marital status, sexual orientation, or status with regard to public assistance.  

 

Salary : $28 - $36

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