What are the responsibilities and job description for the Systems Analyst position at City of Glendale (AZ)?
Under general direction, responsible for implementing, maintaining, integrating, and troubleshooting City applications (in-house and third party). May work independently to solve business problems or participate on work teams.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
Ability to:
Special Requirements:
Success Factor Classification Level - Foundational
To view the success factor definitions please click here. (If needed, click here to download PDF reader).
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.Office setting and remote environments may include outdoor or mobile venues. Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.
The City of Glendale does not sponsor any employment-based immigrant visas. Applicants must be currently authorized to work in the United States on a full-time basis.
- Recommends technology solutions considering a number of factors including budget, business need, internal capabilities, and strategic direction.
- Participates and serves as a technical expert on projects needing a new application, modification to existing applications, application updates, testing, and the integration of software applications.
- Designs or reviews new and existing application systems, performs complex systems analysis; makes recommendations for integration, or modifications as required.
- Integrates multiple systems utilizing different communication protocols and gateways. Write interface programs when necessary. Defines application program interfaces (API) to the database.
- Follows City standards for coding, documentation, and change control.
- Write, debug, document, and implement solutions to complex problems using the appropriate application systems access and database tools.
- Works with vendors and staff to document and specify software functional requirements.
- Establishes policies and procedures for loading application systems and to ensure continued maintenance and operation of existing applications.
- Maintains security and integrity controls of the application system; may manage user access to applications and data.
- Reviews contracts to ensure product licenses, service agreements and products are correct and appropriate for defined business operation.
- Monitors systems performance and recommends methods for improving efficiency through system and application design; investigates, analyzes, and reviews user performance complaints.
- Attends product demonstrations, seminars, user group meetings, and other professional opportunities to maintain the necessary level of expertise and may provide or participate in user training.
- Performs other related duties as assigned.
Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:
- Current technology and trends in respective area of expertise such as business intelligence, document imaging, SharePoint, collaboration tools, mobile applications, etc.
- Industry best practices and emerging technology trends
- .NET Framework
- Oracle Cloud Platform/Solutions
- SQL
- Enterprise Resource Planning (ERP) Systems
- Implementing, maintaining and supporting third party systems
Ability to:
- Work independently managing multiple assigned priorities and tasks maintaining project schedules and deliverables
- Work effectively with users, technical personnel and consultants to achieve stated objectives
- Maintain skills through adult education techniques
- Conduct research, evaluate user needs and system capability, and design appropriate plans and programs
- Communicate effectively both verbally and in writing
Special Requirements:
- Level A Terminal Operator Certification by the Arizona Department of Public Safety (Police Employees Only).
Success Factor Classification Level - Foundational
To view the success factor definitions please click here. (If needed, click here to download PDF reader).
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.Office setting and remote environments may include outdoor or mobile venues. Work areas may include, but not be limited to water treatment facilities, public safety facilities, arena and other remote locations.
Salary : $88,800 - $133,200
