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Transit Operator-$2,000 Hiring Bonus

City of Glendale AZ
Glendale, AZ Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/14/2025
Description

About Us:The City of Glendale's Transportation Department works to ensure safe and efficient circulation of vehicular, bicycle and pedestrian traffic, to minimize pollutant air emissions and to promote economic development throughout the City.

The Role:The Transit Operator positions provides transportation services to citizens.

Hiring for 30 hour Regular Positions.

The ideal candidate for the role will have one year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons preferred.

Salary and Hiring Bonus:This position is a Grade 308 with an annual salary between $38,712- $58,114.

In addition to a generous salary, this position offers a $2,000 Hiring Bonus!

Hiring Bonus to be paid as follows: $1,000 after 30 days of employment, $1,000 after 6 months of employment. You must be an active employee at the time the hiring bonus is scheduled to be paid to receive the bonus. Current regular status City of Glendale employees are not eligible for hiring bonuses.

Are you interested but DO NOT have a Commercial Driver's License? If you are hired for the position, the City of Glendale will pay for the cost of the Entry Level Driver Training (ELDT) course that is required for the Commercial Driver's License.

  • Must obtain CDL permit on your own before start date*

Benefits

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. You can review theFY24 Benefits Guideor visit theCity of Glendale’s Benefits page for more information.

Holiday, Vacation, And Sick Leave

Regular status position’s offer:

  • The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays.
  • Vacation leave accrues at 5.33 hours per pay period (138 hours per year), and increases to 6.12 hours after 5 years, and to 7.6 hours after 10 years of service.
  • Sick leave accrues at 4.4 hours per pay period (114 hours per year).

Retirement

  • This position participates in the Arizona State Retirement System (ASRS).
  • Contribution is mandatory, and the current contribution rate is 12.27%.

This position will be open until filled; applicants will be reviewed as they are received.

Essential Functions

  • Operates a microtransit, paratransit (formerly known as Dial-A-Ride) or a fixed route circulator bus, transporting passengers from one location to another as directed by the dispatcher or a mobile data tablet.
  • Completes a daily safety vehicle check including oil, fuel and fluid levels, lifts, doors, etc., and records such on the maintenance checklist; reports malfunctions as necessary; cleans and fuels vehicle.
  • Assists passengers, including the elderly and disabled individuals, in safely boarding and disembarking from the bus as necessary.
  • Operates the wheelchair lift for riders unable to use the stairs.
  • Transports passenger equipment including oxygen tanks, wheelchairs and bicycles. Secures equipment to various tie-down systems. Also assists with loading and unloading of packages.
  • Operates two-way radio system and a mobile data tablet to update dispatcher and receive instructions for stop locations.
  • Collects fares from passengers and accurately completes corresponding paperwork for each fare.
  • Provides information regarding microtransit and paratransit (previously known as Dial-A-Ride) services valley wide, fixed route bus information, ADA transportation service and other transportation options. Explains and issues ADA service and discount card applications.
  • Records all stops on log sheet, prepares accident reports and compiles various reports required by federal regulations.
  • May respond to medical situations and administer first aid in emergency situations.
  • Trains new employees.
  • Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

One year experience in the operation of a transit bus or passenger van. Experience working with elderly and disabled persons preferred.

Knowledge Of

Basic first aid procedures

Traffic laws and safety requirements involved in the operation of a public transit bus

The geography and street layout of the City of Glendale and of the valley-wide transit service

The operation of several types of passenger buses, lifts, safety equipment and various types of vehicle fueling systems

Ability To

Assist persons with disabilities

Provide courteous customer service to the public at all times

Follow oral and written instructions

Operate a two-way radio system

Operate a mobile data entry system

Communicate effectively verbally and in writing

Establish and maintain effective working relationships with other City employees and the public

Maintain clear and accurate records, logs and reports

Determine the best route to travel from one location to another and provide estimate times for arrival

Effectively respond to emergencies on and around the bus

Any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities, is qualifying.

Special Requirements

Must obtain a valid Arizona Class C Commercial Driver's license with Passenger endorsement within 45 days of hire.

This position is subject to call back, evening, holiday, and weekend shifts

Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy.

Success Factor Classification Level - Foundational

Success FactorsDefinitionsClassification LevelsPersonal Accountability & IntegrityTakes personal responsibility for the quality and timeliness of work and in complying with organizational rules, policies and procedures. Earns others’ trust and respect through consistent honesty and professionalism.Foundational, Professional/Supervisory, Managerial, ExecutivesTeambuilding & Collaborative RelationshipsInspires and fosters team commitment, spirit, pride and trust; develops cooperative working relationships with others.Foundational, Professional/Supervisory, Managerial, ExecutivesEffective CommunicationConveys information respectfully, credibly, and effectively.Foundational, Professional/Supervisory, Managerial, ExecutivesContinuous Learning & DevelopmentAssesses and recognizes own strengths and weaknesses; takes initiative in pursuing self-development and learning to expand skills and increase knowledge.Foundational, Professional/Supervisory, Managerial, ExecutivesCommitment to Service ExcellenceStrives to excel in meeting the needs of both internal and external customers in a fair and equitable manner. Delivers high-quality services with a commitment to continuous improvement.Foundational, Professional/Supervisory, Managerial, ExecutivesInnovationApplies original thinking in approach to job responsibilities and to improve processes, methods, systems or services.Foundational, Professional/Supervisory, Managerial, Executives

Physical Requirements/Working Conditions

Requires heavy lifting of up to 50 pounds, pushing, climbing and crouching while assisting and securing passengers and equipment.

Working Conditions

Requires operating a bus for extended periods of time

Exposure to noise and hazardous materials such as various types of fuel, fumes and special medical waste

Exposure to adverse weather conditions

Benefit information is outlined here: https://www.glendaleaz.com/cms/One.aspx?portalId=15209085&pageId=15331883

01

I understand that my work experience must be in the body of this application and that "see resume" is grounds for disqualification from further consideration. Furthermore, I verify that the information I have provided on this application is accurate, and that any answers I provide to the following questions are also reflected in the Work Experience section of my application. I understand that the responses I provide will be verified through the recruitment process and any misstatement of material facts will also be grounds for disqualification from further consideration.

  • Yes
  • No

02

Applicants will be required to undergo drug testing prior to employment and will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. Do you understand this requirement?

  • Yes
  • No

03

This position is subject to call back, evening, holiday, and weekend shifts. Do you understand this requirement?

  • Yes
  • No

04

How many years of experience do you have in the operation of a transit bus or passenger van? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • Between 1 and 2 years
  • Two or more years
  • None of the above

05

How many years of microtransit and paratransit (previously known as Dial-A-Ride) or bus experience do you have? (As a reminder, your selections MUST be reflected in the Work Experience section of the application.)

  • No experience
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 3 years
  • Between 3 and 4 years
  • Between 4 and 5 years
  • More than 5 years

06

What type of driving experience do you have? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • I have routed experience.
  • I have fixed routed experience.
  • I have both fixed and routed experience
  • None of the above.

07

How many years of experience do you have transporting people or cargo; when driving a school bus, commercial van, or truck? (As a reminder, your selections MUST be reflected in the Work Experience section of the application.)

  • No experience
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 3 years
  • Between 3 and 4 years
  • Between 4 and 5 years
  • More than 5 years

08

Do you have experience with pre-trip or maintenance on vehicles? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • Yes
  • No

09

How many years of customer service experience do you have? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • No experience
  • Less than 1 year
  • Between 1 and 2 years
  • Between 2 and 3 years
  • Between 3 and 4 years
  • Between 4 and 5 years
  • 5 or more years

10

Do you have experience using Radio-PTT and/or MDT? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • I have experience using Radio-PTT only
  • I have experience using MDT only
  • I have experience using both
  • I do not have experience using either

11

Do you have experience working with the elderly and/or customers with special needs? (As a reminder, your answer MUST be reflected in the Work Experience section of the application.)

  • I have experience working with customers from the senior population.
  • I have experience working with special needs customers.
  • I have experience working with both types of customers.
  • I do not have experience with either types of customers.

12

Please choose the option that best describes the current status of your Commercial Drivers License (CDL).

  • I possess a current Arizona Class A, B, or C CDL
  • I possess a current passenger endorsement
  • I possess a current CDL from another state
  • I do not possess an Arizona Class A, B, or C CDL with a passenger endorsement. I understand I am required to obtain this within 45 days of hire.
  • Required Question

Salary : $38,712 - $58,114

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