What are the responsibilities and job description for the Library Assistant/Hourly position at City of Glendale (CA)?
THIS IS AN UNCLASSIFIED, NON-CIVIL SERVICE, HOURLY POSITION WITH NO MEDICAL, DENTAL OR ACCRUED LEAVE BENEFITS, WITH THE EXCEPTION OF AB1522 – HEALHTY WORKPLACE HEALTHY FAMILY ACT. THIS IS A PART-TIME POSITION WITH APPROXIMATELY 15 TO 25 HOURS ASSIGNED PER WEEK.
Glendale Library, Arts & Culture
Glendale Library, Arts & Culture provides the community with the opportunity to seek and share ideas and information that will enrich lives, foster literacy, inspire intellectual curiosity and stimulate the imagination. GLAC is focused on providing exceptional customer services to our community while promoting inclusion, diversity, equity, and anti-racism.
GLAC is comprised of the Central Library, Brand Library & Art Center and six unique neighborhood branches. Known as the "Jewel City," Glendale is the fourth largest city in Los Angeles County. With a population of more than 200,000, Glendale is a thriving cosmopolitan city that is rich in history, culturally diverse, and home to a vibrant network of businesses and community organizations.
This para-professional classification performs a range of public service duties including assisting Librarians with basic reference services, collection development, and programming.
Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Works with a diverse community and staff, valuing inclusion, diversity, equity, and antiracism and applies those values to library programs and services.
Assists patrons of all ages in every aspect of utilizing the library.
Assists the public in accessing information and library resources.
Assists patrons with circulation functions and financial transactions.
Monitors cash funds, receives monies, makes out receipts, reconciles and balances accounts or statements, and performs mathematic computations with a calculator, personal computer, or manually.
Provides some level of reference and research assistance.
Assists with the library collections arrangement, organization, and presentation.
Represents the library in public forums including providing school visits, classroom talks, orientation sessions and library tours and community events.
Plans and implements programs including, but not limited to, storytelling, films, arts and crafts, recitals and concerts, dance performances, gallery exhibitions, training workshops, literacy services and other activities.
Assists in mobile outreach services; regularly drives outreach vehicle as needed.
Supports programming, tools, technology and activities in a MakerSpace environment and other innovative spaces, such as 3D printing, design software, electronics, robotics, coding, Cricut smart cutters and other STEAM (Science, Technology, Engineering, Art and Mathematics) programming, audio, video and photo production and editing, sewing, and other equipment housed in these areas.
Possess familiarity with various audio recording and mixing tools and software including MIDIBoards, GarageBand, and Ableton.
Assists with library event programming and other services.
Assists with rentals and the set-up of auditorium and meeting rooms and outdoor performances spaces for special events.
Assists with traffic/crowd control during large community events.
Assists with facility maintenance functions, including creating and tracking Facility Service Requests (FSR's) as assigned.
Orders, receives, and invoices library materials.
Provide technology instruction and troubleshooting assistance on a variety of technology devices, tools and software.
Initiates inter library loans, conducts online material and information searches, produces subject bibliographies and reading lists, selects and maintains library materials.
Maintains currency of library knowledge by attending relevant meetings and staff conferences.
Keeps abreast on trends in public library practices as applies to scope of work.
Participates in staff meetings and system-oriented planning sessions.
Maintains records and statistics, as well as prepares associated reports.
Tracks inventory of office supplies as assigned. Completes forms for ordering materials or supplies and follows up on delivery of ordered materials.
Directs clerical and part-time staff when the unit supervisor is absent.
May be called upon to drive a vehicle or travel on City business as necessary.
Assists with security to ensure safety of library patrons and other staff members.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
Performs other related duties as assigned or as the situation requires.
One year of experience in a library setting or a related field.
Experience in a public library setting is desirable.
Experience in planning and implementing community and/or library events is desirable.
Ability to read, write and/or speak in a language other than English is desirable.
Education
Two years of college level course work or degree/certificate in a Library Technician or Library Assistant program.
License(s)/Certification(s)
Valid California Class C driver's license.
Knowledge, Skills & Abilities
Knowledge of:
Exceptional customer service practices.
Automated online catalogs and circulation systems.
Basic mathematics including ability to figure discounts and percentages.
Cataloging and filing rules and relevant print and online resources.
Standard literature and reference sources.
Working knowledge of:
Library of Congress subject headings and the Dewey Decimal System.
Skill in:
Effective customer service.
Use of personal computers and tablet devices, as well as associated software and
applications.
Creative problem solving.
Use of library and general office equipment.
Use of automated library systems.
Use of audio and visual media components for events.
Ability to:
Provide exceptional customer service to those utilizing the services of the Library, Arts & Culture Department.
Model and practice the highest standard of ethical conduct.
Assist in maintaining and tracking employee schedules as needed.
Assist in training newly hired employees.
Be flexible in all work-related situations.
Communicate with and relate to a diverse clientele, including artists, musicians, and dance companies if assigned to Brand Library & Arts Center.
Effectively communicate orally and in writing.
Establish and maintain smooth working relationships and resolve interpersonal conflicts.
Lift heavy library materials weighing approximately 20 lbs.
Operate a variety of equipment, including personal computers, printers, and other equipment as assigned.
Push/pull book carts and other library equipment that may weigh 50 lbs. or more.
Read, write, and comprehend directions in English.
Work in a team environment.
Work independently under general supervision.
Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Learn workplace skills and behaviors.
Pursue further training.
Work a flexible schedule, including evening/weekend shifts as assigned and overtime as requested.
Modify work schedule to meet the changing needs of the Department.
Work in both Central Library and/or branch library environments.
Work with adults, teens, and children in an active, technology-rich environment.
Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Please click on the link to read the Exceptional Customer Service Policy.
Note: An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. NOTE: Due to the large number of applications anticipated, the City of Glendale cannot guarantee that all applicants who qualify will be invited to an oral interview.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check, including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.
Glendale Library, Arts & Culture
Glendale Library, Arts & Culture provides the community with the opportunity to seek and share ideas and information that will enrich lives, foster literacy, inspire intellectual curiosity and stimulate the imagination. GLAC is focused on providing exceptional customer services to our community while promoting inclusion, diversity, equity, and anti-racism.
GLAC is comprised of the Central Library, Brand Library & Art Center and six unique neighborhood branches. Known as the "Jewel City," Glendale is the fourth largest city in Los Angeles County. With a population of more than 200,000, Glendale is a thriving cosmopolitan city that is rich in history, culturally diverse, and home to a vibrant network of businesses and community organizations.
This para-professional classification performs a range of public service duties including assisting Librarians with basic reference services, collection development, and programming.
Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Works with a diverse community and staff, valuing inclusion, diversity, equity, and antiracism and applies those values to library programs and services.
Assists patrons of all ages in every aspect of utilizing the library.
Assists the public in accessing information and library resources.
Assists patrons with circulation functions and financial transactions.
Monitors cash funds, receives monies, makes out receipts, reconciles and balances accounts or statements, and performs mathematic computations with a calculator, personal computer, or manually.
Provides some level of reference and research assistance.
Assists with the library collections arrangement, organization, and presentation.
Represents the library in public forums including providing school visits, classroom talks, orientation sessions and library tours and community events.
Plans and implements programs including, but not limited to, storytelling, films, arts and crafts, recitals and concerts, dance performances, gallery exhibitions, training workshops, literacy services and other activities.
Assists in mobile outreach services; regularly drives outreach vehicle as needed.
Supports programming, tools, technology and activities in a MakerSpace environment and other innovative spaces, such as 3D printing, design software, electronics, robotics, coding, Cricut smart cutters and other STEAM (Science, Technology, Engineering, Art and Mathematics) programming, audio, video and photo production and editing, sewing, and other equipment housed in these areas.
Possess familiarity with various audio recording and mixing tools and software including MIDIBoards, GarageBand, and Ableton.
Assists with library event programming and other services.
Assists with rentals and the set-up of auditorium and meeting rooms and outdoor performances spaces for special events.
Assists with traffic/crowd control during large community events.
Assists with facility maintenance functions, including creating and tracking Facility Service Requests (FSR's) as assigned.
Orders, receives, and invoices library materials.
Provide technology instruction and troubleshooting assistance on a variety of technology devices, tools and software.
Initiates inter library loans, conducts online material and information searches, produces subject bibliographies and reading lists, selects and maintains library materials.
Maintains currency of library knowledge by attending relevant meetings and staff conferences.
Keeps abreast on trends in public library practices as applies to scope of work.
Participates in staff meetings and system-oriented planning sessions.
Maintains records and statistics, as well as prepares associated reports.
Tracks inventory of office supplies as assigned. Completes forms for ordering materials or supplies and follows up on delivery of ordered materials.
Directs clerical and part-time staff when the unit supervisor is absent.
May be called upon to drive a vehicle or travel on City business as necessary.
Assists with security to ensure safety of library patrons and other staff members.
Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.
Performs other related duties as assigned or as the situation requires.
Since this is a paraprofessional position, I thought maybe this should be worded to better fit that. Right now it sounds very professional level.
ExperienceOne year of experience in a library setting or a related field.
Experience in a public library setting is desirable.
Experience in planning and implementing community and/or library events is desirable.
Ability to read, write and/or speak in a language other than English is desirable.
Education
Two years of college level course work or degree/certificate in a Library Technician or Library Assistant program.
License(s)/Certification(s)
Valid California Class C driver's license.
Knowledge, Skills & Abilities
Knowledge of:
Exceptional customer service practices.
Automated online catalogs and circulation systems.
Basic mathematics including ability to figure discounts and percentages.
Cataloging and filing rules and relevant print and online resources.
Standard literature and reference sources.
Working knowledge of:
Library of Congress subject headings and the Dewey Decimal System.
Skill in:
Effective customer service.
Use of personal computers and tablet devices, as well as associated software and
applications.
Creative problem solving.
Use of library and general office equipment.
Use of automated library systems.
Use of audio and visual media components for events.
Ability to:
Provide exceptional customer service to those utilizing the services of the Library, Arts & Culture Department.
Model and practice the highest standard of ethical conduct.
Assist in maintaining and tracking employee schedules as needed.
Assist in training newly hired employees.
Be flexible in all work-related situations.
Communicate with and relate to a diverse clientele, including artists, musicians, and dance companies if assigned to Brand Library & Arts Center.
Effectively communicate orally and in writing.
Establish and maintain smooth working relationships and resolve interpersonal conflicts.
Lift heavy library materials weighing approximately 20 lbs.
Operate a variety of equipment, including personal computers, printers, and other equipment as assigned.
Push/pull book carts and other library equipment that may weigh 50 lbs. or more.
Read, write, and comprehend directions in English.
Work in a team environment.
Work independently under general supervision.
Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Learn workplace skills and behaviors.
Pursue further training.
Work a flexible schedule, including evening/weekend shifts as assigned and overtime as requested.
Modify work schedule to meet the changing needs of the Department.
Work in both Central Library and/or branch library environments.
Work with adults, teens, and children in an active, technology-rich environment.
Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Please click on the link to read the Exceptional Customer Service Policy.
Note: An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. Only the most qualifying applicants will be invited to participate in the selection process. NOTE: Due to the large number of applications anticipated, the City of Glendale cannot guarantee that all applicants who qualify will be invited to an oral interview.
ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and general background for the position.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check, including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.
Salary : $26 - $34
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